Medical Assistant - Neurology at University of California - San Francisco Campus and Health

Medical Assistant - Neurology Temporary Employment Program Temporary Employment 87174BR Job Summary Number of Openings: 2 openingsEmployment Duration: 3 monthsUnder the supervision of the Practice Manager and guided by Ambulatory Services policies and procedures, the Medical Assistant supports the delivery of high-quality patient care within the Neurology practice. This role assists with both clinical and administrative responsibilities, ensuring efficient patient flow and a positive patient experience. The Medical Assistant works collaboratively with providers and staff, maintains professional standards, and serves as a liaison between patients, providers, and external partners.Key Responsibilities:Clinical SupportPrepare and maintain exam rooms according to Medical Center standardsObtain and document vital signs, height, weight, pain screening, and chief complaintsAssist providers and nursing staff with patient exams and proceduresPerform point-of-care testing and specimen collection as directedDocument care and activities accurately in the electronic health record (APEX)Support patient education in collaboration with providersAct as a patient chaperone when neededFacilitate referrals, insurance authorizations, medication refills, and treatment approvalsMonitor clinic flow and support multiple providersAdhere to infection control, safety, and regulatory requirementsCommunication & Patient ExperienceMaintain professional, courteous telephone and in-person communicationCommunicate delays and clinic updates to patients and care teamsShare relevant information with providers and staff to support care coordinationAssist patients with questions or concerns using effective conflict-management skillsUphold UCSF service excellence and customer service standardsAdministrative & Operations SupportRegister patients and maintain accurate demographic, insurance, and billing informationVerify insurance eligibility and collect co-payments when applicableSchedule new and follow-up appointments using APEXManage phone calls, messages, and in-basket coverageCoordinate complex procedures and diagnostic testingMaintain supplies, equipment, and clinic workspacesAssist with filing, scanning, and documentation as neededThe final salary and offer components are subject to additional approvals based on UC policy.To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search (https://tcs.ucop.edu/non-academic-titles)Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html Department Description UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. Required Qualifications Minimum of 6 months - 1 year of recent experience in a busy healthcare environmentExperience with insurance verification and authorizations. Preferred Qualifications Completion of an approved Medical Assistant program or equivalent combination of training and experience License/Certification Current AHA CPR/BLS certification About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide. Equal Employment Opportunity The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.For the University of California's Affirmative Action Policy, please visit: https://policy.ucop.edu/doc/4010393/ppsm-20 For the University of California's Anti Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination Organization TEP Job Code and Payroll Title 009251 HOSP BLANK AST 3 Job Category Allied Health, Support Services, Temporary Employment Bargaining Unit American Federation of State, County and Municipal Employees - Patient Care Technical Unit (AFSCME-EX) Employee Class Temporary Employment Percentage 100% Location San Francisco, CA Campus Mission Bay (SF) Work Style Fully On-Site Shift Days Shift Length 8 Hours