Medical Support Assistant (Scheduler) Seaport Community Health Center at Seaport Community Health Center

Are you a compassionate detail-savvy professional who thrives on creating order and improving access to care Do you have at least one year of experience in a medical office settingand a heart for making a difference in patients lives If so wed love to meet you. PCHCs Seaport Community Health Center is seeking a Medical Support Assistant (MSA) to support our dedicated primary care this essential role youll coordinate provider schedules maximize appointment availability and play a key part in ensuring patients can access the care they need when they need it. If youre looking for a career thats both purposeful and people-focused this is your opportunity to shine. Apply today!Whats it like to work at PCHC Find out: Full-Time Monday-Friday 8am-5pmHighlights of the Position: Coordinate care with care Manage provider schedules thoughtfully balancing schedule templates patient preferences and clinical needs so patients can access primary care when they need it most.Be the bridge Serve as a key liaison between patients providers and care teams supporting communication smooth workflows and a positive experience across both administrative and clinical settings.Keep it organized Maintain accurate records process referrals verify insurance benefits complete patient registration at check-in and check-out collect copays as required and ensure all patient information is current and compliant.Champion patient access Use quality reports and outreach tools to schedule patients who have missed appointments or who need routine or preventive care helping keep them engaged in their health.Deliver excellent service Provide high-quality customer service to patients and staff answer calls with professionalism and warmth assist with questions about appointments insurance and billing and direct inquiries to the appropriate team members.Support the practice end to end Collaborate with staff at all levels to improve access troubleshoot when resources are limited and support clinical desktops to ensure patients receive seamless coordinated primary care.Join PCHCs nationally recognized non-profit organization:Federally Qualified Health Center offering integrated Medical Home ModelCollegial professional atmosphere with informed leadershipFlexible schedules supportive of work/life balanceCompetitive compensation and generous benefitsPCHC provides comprehensive patient-centered care with integrated services including Psychiatry & Mental Health Dental Family Medicine Pediatrics Pharmacy Geriatrics Laboratory Services Physical Therapy and more!Requirements:High school diploma or equivalent required.Patient Service Representative or equivalent experience preferred.Completion of Medical Terminology course within one year of hire.Minimum of 1 years with 3 years of experience preferred in medical office setting.Strong customer service skills required.Curious or interested to learn more Apply today! You can request a full copy of the detailed job description by emailing .All qualified applicants will receive consideration for employment without regard to race color religion sex national origin or any other characteristic protected by law. Key Skills Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1