Medical Practice Patient Representative (Call Center) NHMP Danbury Primary Care Danbury, CT at Nuvance Health

DescriptionPosition at Nuvance Health Med Practice CT$500 Sign on Bonus (External Hires Only)*On average this office sees 125 - 150 patients per day with 500 - 700 phone calls. This is a very large and fast paced office. Must be able to handle a busy workflow of incoming phone calls in our call center. Looking for an outgoing go-getter/team player.Title: Medical Practice Patient Representative (Clerical Assistant) - NHMP Danbury Primary Care (Call Center) - Danbury CT. Full Time/40 hours per week Variable 8 hour shifts 7:00am - 7:00pm Monday - Friday.Summary:Provides clerical and administrative support and coordinates the patient care activities for physician practice.Responsibilities:1. Ensures accuracy of patients information including demographics and insurance.2. Performs reception of customers and communicates pleasantly and effectively.3. Answers phones routes calls take messages conveys information and assures accurate communication.4. Registers verifies and schedules patient appointments testing and referrals.5. Reschedules cancelled no show tickler appointments.6. Processes record requests including the copying billing charging and recording.7. Collects co-pays and reconciles moneys for deposit.8. Obtains and coordinates record retrieval for new and established patients.9. Completes audits as assigned.10. Performs intake and processing of medical records and other documentation and correspondence via eFax.11. Presents a professional appearance and image.12. Fulfills all compliance responsibilities related to the position.13. Performs other duties as assigned.Other information:Education Required:High School Diploma/GED or equivalent 1 year customer related experience required Preferred: 1 years of healthcare experienceSalary Range: $18.13 - $34.50 Hourly (Based on years of relative experience)EOE including disability/vets.Required Experience:Unclear Seniority Key Skills Air Ticketing,API,CAD CAM,Data Management,Equity,Import & Export Employment Type : Full Time Department / Functional Area: Medical Practice Experience: years Vacancy: 1 Hourly Salary Salary: 18 - 34