Medical Receptionist Office Manager at Sound Pain Alliance

Dynamic Spine and Pain Institute Spokane WA$25$27/hr DOE Full-Time MondayFridayFuture option for 4-day workweek Growth to $27$30/hrAbout UsDynamic Spine and Pain Institute is a new patient-centered medical practice in Spokane. We are committed to providing thoughtful compassionate and efficient care. As a growing clinic we are looking for a reliable professional team member who enjoys variety and wants to grow with the practice.Position SummaryWe are hiring a Patient Operations Coordinator to support front desk operations scheduling communication and administrative tasks. This hybrid role blends receptionist duties with early-stage office management responsibilities.This is an excellent opportunity for someone who thrives in a fast-paced clinical setting and wants to help build systems and culture in a growing practice.What Youll DoFront Desk & Patient SupportGreet and check in patientsAnswer phones and return messagesManage clinic email and patient inquiriesCollect copays and verify insuranceEnsure a positive professional patient experienceScheduling & CoordinationManage provider and procedure schedulesCoordinate referrals imaging and pre-authorizationsMaintain timely communication with patients and outside officesAdministrative & Office Management SupportAssist with billing tasks and insurance follow-upMaintain office supplies and reorder as neededSupport EMR documentationHelp develop office systems and proceduresEnsure HIPAA compliance and proper data handlingQualificationsExperience in a medical dental or clinical environmentStrong communication and customer-service skillsComfortable with scheduling software and multitaskingOrganized detail-oriented and able to work independentlyPreferredEMR or medical scheduling experienceFront-desk or office-management experienceInsurance verification or pre-auth experienceExperience in a smaller or startup-style medical practiceScheduleFull-time MondayFridayFuture option for 4-day workweek as patient volume growsOccasional flexibility for family needs with advance noticeCompensation & Benefits$25$27/hr DOE6-month performance review with growth track to $27$30/hrPaid time offSimple IRA match (once eligible)Opportunity to advance into a full Office Manager roleWhy Join UsMeaningful workA supportive patient-first environmentChance to help build a clinic from the ground upReal growth potential as the practice expandsPlease submit your resume and a brief cover letter highlighting your relevant experience and interest in joining our team! Please include your available start date.We look forward to welcoming a dedicated and compassionate team member to Dynamic Spine and Pain Institute. Required Experience:IC Key Skills EMR Systems,Allscripts,Multi-line Phone Systems,Customer Service,Athenahealth,eClinicalWorks,Insurance Verification,Medical office experience,Medical Terminology,Front Desk,Medical Receptionist,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 25 - 27