Medical Receptionist Part Time at Therapy Partners Group

Starting Hourly: $21.00 per hourProSport Physical Therapy & Performance a member of Therapy Partners Group has been the premier provider for outpatient orthopedics servingOrange Countyand surrounding communities. Since 1992 ProSport Physical Therapy & Performance has built a reputation for delivering outstanding patient care for an exceptional team of clinicians. As Southern Californias leading provider of quality hands-on care and customized therapeutic exercise programs our teams focus is to treat the whole patient including prevention and wellness.Curently we are looking for a part time Medical Receptionist for our Costa Mesa location.Schedule will be Monday - Thursday 12:15pm - 6:00pm & Friday Noon - 4:30pm* Bilingual in English & Spanish preferred but not requiredESSENTIAL POSITION DUTIESGreets warmly and maintains a friendly welcoming relationship with all patient care coordinators and any external connections. Clearly communicates with all staff including clinical and corporate employees in a friendly and courteous mannerResponsible for answering phones and greeting patients with the utmost professionalism and care in a timely manner and returning VMs same day received. Will maintain higher than 85% answer call rate. Participates in and adheres to as required the HIPAA Policies and Procedures of Therapy Partner GroupEscalates patient issues and concerns as needed to local Clinical leadership and Regional Front Office management. Scheduling patients initial evaluations and follow up visits through plan of care MINIMUM POSITION REQUIREMENTSKnowledge Skills and AbilitiesThorough knowledge of Microsoft Office; Raintree PMS experience is a Plus Possess strong relationship building and customer service skillsAbility to maintain confidential documentsAbility to demonstrate active listening by asking clarifying questions identify and share relevant information and solicit feedback from others and give and receives feedback objectively.Possess strong team player attributesAbility to multi-task responsibilities while maintaining a positive and friendly atmosphere with the patients near by Education and ExperienceEducation: High School diploma or equivalent (Must be 18)Experience: Practice Management System knowledge patient scheduling capabilities and insurance plan understanding. Physical Requirements and Working ConditionsRequires prolonged sitting some walking bending stooping reaching and stretching. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard mouse photocopier telephone calculator and other equipment. Requires normal range of hearing and eyesight to record prepare and present reports. Key Skills Bidding,Apps,Benefits,Corporate Recruitment,Android Development Employment Type : Full Time Experience: years Vacancy: 1