Medical Receptionist- PD at Carbon Health

As a physician-founded and led organization ensuring everyone has access to quality healthcare is what inspires us. The magic weve created lies in Carbon Healths custom EHR and the collaboration among clinical teams engineers and designers who work side-by-side to deliver innovation like our hands free AI charting tool. Thats why we hire people who genuinely care about patients solving healthcare challenges and making a positive impact every day. Join us and help change the future of healthcare for the better.The Medical Receptionist position is responsible for greeting and registering patients as well as administrative tasks and procedures that support an exceptional patient experience. This role offers the opportunity to see how an urgent care operates and work alongside a team of dedicated healthcare providers. This position is ideal for those who wish to pursue a career in health care. This is a fast-paced role that calls for the ability to multitask think on your feet and work independently. We are looking for someone who is patient focused empathetic and positive. This role is critical to the entire patient experience. We are looking for someone with availability and flexibility to work weekdays weekends and some holidays.WHAT YOULL DOBe the first and last interaction with our patientsGreeting patients and acting as a resourceSchedule patients through different modalitiesIntroduce the Carbon app to patientsVerify insurance and collect copaymentsAdministrative work such as writing referrals and preparing lab paperworkWork collaboratively on projects with clinical leadership to enhance the patient experienceABOUT YOUAble to remain focused and calm during stressful situations (high volume of patients that walk in and need to be registered calling 911 and directing paramedics to patients that must be sent to the ER etc)Experience and familiarity with medical insurance (understanding of costs deductibles copays coverage) preferredComputer skills required; working knowledge or willingness to learn Google Suite mandatory and must type 30wpmHigh school diploma or equivalentAt least one (1) full year of direct experience as a medical office receptionist in a fast-paced clinic hospital or similar healthcare setting or three (3) years of related customer-service experienceMust be able to multitask effectively; critical time management skills necessaryDemonstrated ability to interact with healthcare professionals patients and insurance companies alikeExcellent customer service skillsBENEFITSMedical dental & vision coverage effective first day of employmentHealth Savings Account & Flexible Savings Account option for health care & dependent carePaid time off paid sick leave401k retirement savings plans with employer matchLife & Disability InsuranceDOT certification will be reimbursed where it is required for practice*Some benefits dependent on specialty and employment statusWe recognize that the key to success lies in valuing the minds experiences and perspectives of people from all walks of life. Carbon Health is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring we will consider for employment qualified applicants with arrest and conviction records. Carbon Health is an E-Verify employer. Key Skills EMR Systems,Allscripts,Multi-line Phone Systems,Customer Service,Athenahealth,eClinicalWorks,Insurance Verification,Medical office experience,Medical Terminology,Front Desk,Medical Receptionist,Phone Etiquette Employment Type : Grant Experience: years Vacancy: 1