Medical Scheduler ENT Office, Clifton Park at Albany Medical Center

Department/Unit:Otolaryngology NiskayunaWork Shift:Day (United States of America)Salary Range:$40495.10 - $52643.64Medical Scheduler Clifton Park ENT OfficeWork Schedule: Monday Friday Welcome to Albany Medical Center providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front Office team as a Medical Scheduler. The Medical Scheduler provides advanced clerical support and fosters coordination of functions for effective operation and administration of office functions. Demonstrates a high degree of knowledge and competence in our electronic health record and scheduling system.An ideal candidate must be able to multi-task in a fast-paced environment both independently and on a team. This is a full-time position (40 hours/week) Monday Friday during normal business hours of 8:00AM-4:30PM.Position Summary:Register patients update insurance information schedule visits and other duties as assigned to coordinate patient appointment scheduling.Responsible for discussing financial obligation and explaining regulatory forms as well as answering any questions.Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.Supports plans policy and procedures and initiatives within scope of their departments expectations and role.Represents AMC and supports the ideals and principles of their department the Practice the Hospital and the Center.Interact with a diverse patient population.Utilize the electronic medical record to maintain patient records via registration process and scan functionality.Be knowledgeable with state and government agencies to provide proper consents for patients who are wards of the state; work with facilities to obtain proper consents from patient proxies.Be knowledgeable of and adhere to payer requirements for referrals and authorization within the scope of the specialty they are assigned.Schedule follow up appointments referrals and prior authorization for patient schedule visits as needed.Communicate professionally and timely with all parties including providers patients clinical care team and insurance companyAnswer incoming phone calls and direct appropriately to team membersConveys professional image by adhering to the established dress code.QualificationsHigh School Diploma/G.E.D. - required2-3 years office experience or one year of related experience in a medical practice - preferredExperience using an electronic health record and Microsoft Office a plus.Excellent customer service skills.Ability to multi-task in a high patient volume unit.Ability to learn and utilize resources.Strong time management skills.Ability to review information and draw appropriate conclusions.Good judgement and ability to problem solve; escalate issues as needed.Strong teamwork skills and work ethic.Salary Range: $16.7881/hr - $23.79/hrThank you for your interest in Albany Medical Center!Albany Medical is an equal opportunity employer.This role may require access to information considered sensitive to Albany Medical Center its patients affiliates and partners including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:Access to information is based on a need to know and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts consistent with Albany Med Center policies and standards shall be made to ensure that information is adequately protected from unauthorized access and modification. Key Skills Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 40495 - 52643