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IQVIA

MedTech Field Service Technician On-Call National Travel at IQVIA

IQVIA Carlsbad, CA

Job Description

Position Description:Our Field Service Technician opportunity supports a leading medical device manufacturers field support this role you will be responsible for troubleshooting repairing and updating medical devices inside of hospitals pharmacies and other clinical settings. The current product line being supported is an automated medication dispensing system.We are hiring ASAP. This is a traveling On-Call Field Service Technician opportunity involving national travel to provide coverage in varying areas to respond reactively to customer facilities within the area as devices need times when travel is not required local/regional work may be available within 1-3 hours of home.Responsibilities:Troubleshoot and repair existing devices and document the activities correctly.Hardware parts replacement as well as software updates and calibrations. Perform bi-annual or yearly preventative maintenance as determined by the customer.Assist in the installation and implementation of new devices at customer locations.Conduct routine system checks and record data from product tests after installation and configuration.Maintain and stock parts and tools assigned by customer.Per-diem position requiring travel and flexibility.Available on-call including nights and weekends. Travel nationally for 1-3 weeks at a time or when travel is not needed locally for up to 2-3 hours from home to support customer needs.Respond to and arrive at customer sites within the service tickets Service Level Agreement (within 4 hours 8 hours 12 hours or 24 hours per the details of each ticket) Job Requirements:Must have intermediate troubleshooting abilities in the disciplines of electronics mechanics and electromechanical systems.Experience as a military technician computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting is a plus.A certification preferred.Experience in healthcare field service engineering biomedical maintenance customer service pharmacy technician electronics electrical technical work or IT is beneficial for this position.Strong communication skills and ability to provide exceptional customer support.Must have an active driver licenseand a personal vehicle to use for job related assignments (travel time and mileage are reimbursed) This position requires a considerable amount of pushing pulling stooping bending and lifting to 70 LBSAbility to clear hospital vendor credentialing requirements including proof of vaccination status requiredMust be located within 30 minutes of a major airportIQVIA takes the approach to helping customers drive healthcare forward in this challenging fast-paced environment. We help customers accelerate results improve patient outcomes and unleash new opportunities.IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results improve patient outcomes and unleash new opportunities.Benefits: This position is not eligible for our Medical Benefits.Vaccine/Immunization/Hospital Credentialing Requirement:A required function of this job requires individuals to enter various healthcare facilities. Thus upon selection individuals must complete healthcare facility credentialing process. To obtain credentials individuals must meet the immunization requirements specified by the facility. Individuals are typically requiredto have completed/up to date: Measles Mumps & Rubella vaccine Varicella (chicken pox) vaccine Negative Tuberculosis (TB) Test Tetanus Diphtheria & Pertussis (Tdap) vaccine Hepatitis B vaccine Influenza vaccine (seasonal) and COVID-19 vaccine primary series (heavily enforced by most facilities some require booster(s)).Please note IQVIA complies withall applicable laws regardingreasonable accommodationsor exemptions for religious medical or other legally protected reasons however our clients requirements may supersede this.*Please note: Due to the nature of this role it is not eligible for Visa sponsorship.#LI-CES#LI-DNPIQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more atIQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other status protected by applicable law. potential base pay range for this role is 27.00 - 32.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge skills education and experience; location; and/or schedule (full or part-time). Dependent on the position offered incentive plans bonuses and/or other forms of compensation may be offered in addition to a range of health and welfare and/or other benefits.Required Experience:IC Key Skills Athletics,English,Fund Management,ABAP,Banking & Finance,Actuary Employment Type : Part-Time Experience: years Vacancy: 1

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