Member Service Representative (FSO) Bilingual at Financial Staffing Resources, Ltd.

Are you passionate about helping others achieve financial wellness As a Member Service Rep / Financial Service Officer (FSO) youll be the welcoming face and trusted advisor for our membersbuilding lasting relationships offering tailored financial solutions and making every interaction count.In this role youll guide members and potential members through our full-service experiencewhether its using in-branch self-service technology opening a new account or applying for a loan. Youll be a go-to expert for everything from everyday transactions to future financial goals. Monday - Friday NO SATS!What Youll Do: Open new accounts and handle account maintenance Assist members with inquiries transactions and requestsboth in-person and via drive-thru (using video and tube systems) Walk members through our branch tech tools including tablets and interactive kiosks Own member issues from start to resolution with care and attention Proactively identify needs and recommend personalized financial products and servicesQualifications : What Were Looking For: At least 6 months of experience in a consultative sales or service rolefinancial institution experience is a plus A strong passion for service relationships and trust-building Excellent communication skillsyou know how to ask the right questions and really listen Confidence in educating members about products and making referrals Self-starter mindset with a solution-driven approach Strong multitasking skills and tech savvy (Microsoft Office and standard office equipment)Additional Information : Compensation: $21.50/hrBenefits: Coaching Culture to ensure success and promote learning and growth Paid Time Off Paid Holidays Family and Pet Bereavement Leave Health Insurance Dental Insurance Vision Insurance Life and Disability Insurance 401(K) with Employer Match Paid Time Off for Community Volunteerism Banking privileges for you and your familyRemote Work : NoEmployment Type : Full-time Key Skills Bidding,Apprentice,Bricklayer,Airport,Jni,Airlines Experience: years Vacancy: 1