Men's Shelter Supervisor (FT & PT) at Rescue Mission of Roanoke Inc.

Job DescriptionJob DescriptionBenefits:401(k)401(k) matchingCompetitive salaryDental insuranceEmployee discountsFree food & snacksHealth insurancePaid time offTraining & developmentTuition assistanceVision insuranceWellness resourcesWho We Are:Since 1948, The Rescue Mission of Roanoke has been on the mission of Helping Hurting People in Jesus Name. The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need.We are a non-profit, faith based, equal opportunity employer.Men's Shelter Supervisors serve as a minister to individuals who seek shelter at the Rescue Mission. They represent the Rescue Mission in the spirit of Christ as an encourager while facilitating guests to move on to productive and independent living. Reports to: Men's Shelter ManagerHours of Availability: Full Time 2:30pm- 11:30pm Full Time 11:00pm - 8:00amPart Time - 7:30a - 4:30p Saturday & Sunday plus 1 weekday evening Schedules may vary depending on assigned shift and days.Location:Men's Shelter402 4th Street, SERoanoke, VA 24013 Compensation: Starting at $17.00/hour (non-exempt/hourly)Our Team Members should exhibit the following:Possess a sincere love of Christ and maintain a Christian walk that is evident of that love. Individual must be willing to adhere to The Rescue Mission of Roanokes Code of Ethics.Demonstrates a genuine interest in the safety and well-being of our guests and team members.Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks. Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects. Ambitious to exceed expectations.Job Specific QualificationsExperience working with individuals living with mental health and substance use disorder; helpful.* Desire to minister to and love those who need help and Jesus ChristPatient and compassionate presencePrevious experience with conflict resolution techniques, helpfulWillingness to work nights and weekends as neededWorking knowledge of Microsoft Office, Gmail, basic grammarCareer Summary (may include other duties as assigned)Men's Shelter Supervisors will supervise Shelter Guests by enforcing Shelter policies, coaching for accountability, follow the HMIS check-in/out process (includes move-in/out), providing accurate census of guests, assist with appointment management, monitor security protocols (doors/entry/rooms), room checks and promoting a team environment for guests, volunteers, and team members.Administrative duties to include completion of records/documents, inspections, incident reports, medication distribution, phone calls, supply maintenance.Conflict resolution/deescalating potentially volatile situations and reporting to appropriate persons as needed. Report needs/concerns to housekeeping, maintenance and IT. Assist volunteers/interns to include training and assistance. Laundry operations during 3rd shift includes cleaning guest's clothing while they rest. Housekeeping duties to ensure infection control processes are in place for health, safety and security measures.All Rescue Mission of Roanoke team members may be asked to complete other duties as assigned by the leadership/management. Expectation is to complete these assignments as requested.Physical demands essential to performing the job duties of this position (not an all-inclusive list).Prolonged computer use; computer screen exposureConsistently - Communicating with others to exchange information; verbally and/or electronicallyFrequent periods of moving around to accomplish a task; sitting and standingOccasional periods of standing, stooping, turning, twisting, pushing, pulling objectsLift up to 50 pounds; not typically repetitiveTemperatures may vary depending on activity/events; indoor/outdoor exposureNoise levels may vary depending on activity/event and/or locationOccasional exposure to general cleaning chemicalsThe Rescue Mission of Roanoke is a drug-free and tobacco -free workplace.We look forward to reviewing your qualifications!