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Dorchester Collection

Mini Bar Attendant at Dorchester Collection

Dorchester Collection Beverly Hills, CA

Job Description

Who we are Our Hotels We are not just a collection of hotels but instead a talented community. A family with a shared passion and commitment to unapologetically love and breathe who we are every day. We do this with a backdrop of extraordinary hotels steeped in history glamour and stories which provide the perfect stage for our people our Legends to live our vision Treasured by Guests Cherished by Employees Celebrated Worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. which is an environment where all of our employees feel valued and respected allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA reflected by our core values of Passion Personality Respect Working Together and Creativity. When submitting your application please let us know if you require any special accommodations during the interview process. EOE: All qualified applicants will receive consideration for employment without regard to race color religion gender national origin age sexual orientation gender identity disability or veteran status. We are an equal opportunity employer with a commitment to diversity. ADA: The employer will make reasonable accommodations in compliance with the Americans with Disability Act. Reference 2025-5941 HotelThe Beverly Hills HotelDivision & DepartmentFood & Beverage - In Room DiningJob TitleMini Bar AttendantContract TypePermanentStatusFull timePosition OverviewOur Mini Bar Attendants are the superstars of our hotel! Entrusted with restocking our private mini bars in each room while clue finding to learn our guests preferences. Though skillfully trained they never lose sight of their ultimate reasonability to create lifelong memories for our guests.What youll getAs a Mini Bar Attendant at The Beverly Hills Hotel here are just some of the great benefits you will receive: Complimentary stays with breakfast included in all 10 Dorchester Collection hotels stay once a year at each hotel!(subject to availability and seniority terms) 50% off at bars and restaurants within all of our Dorchester Collection hotels World class development opportunities (Service Excellence Training Diversity Equity Inclusion & Belonging Trainings Monthly Lunch & Learns) Social events throughout the year including Quarterly Employee Appreciation Day events Quarterly Employee Awards Annual End of Year Gala Free Meals on Duty Exclusive Access to a discount platform featuring 1000s of retailers Competitive Medical Dental Vision Benefit Competitive retirement schemeAs a Mini Bar Attendant at The Beverly Hills Hotel your compensation will be$28.22 per hour.What youll doA day in the life of our Mini Bar Attendantsit demands high levels of energy in order to keep up. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the tasks that our Mini Bar Attendants accomplish would be lengthy but the list below is essential to know.Guest Service Experience and Standards Ensure every guest enjoys a fully stocked clean and accurately presented minibar throughout their stay.Respond promptly and courteously to guest requests for minibar items special amenities or replenishments.Maintain the highest level of confidentiality and discretion while entering occupied rooms.Uphold all hotel brand standards for minibar presentation cleanliness and replenishment timing.Ensure all products are displayed attractively labels forward and arranged per departmental guidelines.Maintain personal appearance and grooming in full compliance with uniform standards.Inventory Management Financial Accuracy and Controls Conduct daily minibar checks according to assigned floors or sections. Accurately restock products ensuring correct placement expiration rotation and brand standards. Record consumption precisely using the hotels operating system. Note any discrepancies missing items or equipment issues and report them immediately. Ensure all postings for consumed items are entered accurately and in real time. Verify par levels and maintain sufficient stock in storage rooms and carts. Follow all inventory control procedures to minimize loss waste or incorrect charges. Assist with month-end or weekly inventory counts as required.Operational Excellence Communication and Collaboration Maintain a clean organized minibar cart at all timesincluding sanitation of bins trays and tools. Check refrigerator units to ensure they are functioning properly and set to correct temperature. Report maintenance issues missing equipment or safety concerns to the appropriate department. Ensure compliance with hotel safety sanitation food handling and seasonal product changes. Perform any additional duties as assigned by leadership.To ensure consistency our Mini Bar Attendants are provided with specifics on how we care for their department and our hotel.While performing the duties of this job the employee is regularly required to talk and employee frequently is required to walk and stand for up to 8 hours. Ability to bend stoop crouch use hand finger and wrist dexterity and must regularly lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision distance vision depth perception and the ability to adjust focus.Due to the nature of the hospitality industry employees are required to work varying schedules including weekends and holidays to accommodate the business and demands of the hotel.What youll bring All of our employees are ambassadors of our Vision Values and culture. Our Private Mini Bar Attendants do this with all they do. English is the primary language used in our hotel. Our Private Mini Bar Attendants must feel comfortable communicating in this language. Attention to detail is critical for this role. We pride in nurturing an environment where Working Together is a must. Our Private Mini Bar Attendants are our biggest champions of this. Our hotels operate nonstop this requires flexibility from everyone on the team.Job LocationUSALocation9641 Sunset Blvd 90210 Beverly Hills Key Skills Customer Service,Hospital Experience,Hotel Experience,Taleo,Hospitality Experience,Basic Math,Laundry,Cleaning Experience,Computer Literacy,Guest Services,Cash Handling,Commercial Cleaning Employment Type : Full-Time Experience: years Vacancy: 1

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