Mitigation Project Manager at Servpro

Responsive recruiterReplies within 24 hoursBenefits:Bonus based on performanceCompetitive salaryDental insuranceFree uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceMitigation Project Manager SERVPRO Team RidnerAbout UsAt SERVPRO Team Ridner we help families and businesses through some of the most stressful moments of their lives. We provide fast reliable water fire mold sewage and biohazard mitigation services with a focus on communication quality and trust. As we continue to grow we are seeking a high-performing Mitigation Project Manager to lead field teams and deliver exceptional customer experiences.Position SummaryThe Mitigation Project Manager oversees all water fire mold sewage and biohazard mitigation projects from inspection through completion. You will ensure jobs are completed efficiently safely profitably and with excellent communication. This role participates in a rotating weekend on-call schedule with assigned crews and must be willing to perform manual labor when needed including occasionally lifting heavy objects.Key ResponsibilitiesProject Management & ExecutionManage all mitigation jobs including water fire mold sewage backups and biohazard/trauma scenes.Complete inspections scopes estimates and change orders.Ensure accurate moisture mapping equipment setup daily monitoring and documentation.Uphold IICRC standards and SERVPRO processes.Assist with manual labor when neededincluding lifting demolition containment and equipment movement.Customer & Adjuster CommunicationServe as the primary point of contact for both customers and insurance adjusters.Clearly communicate timelines expectations work progress and needed approvals.Build strong relationships through professionalism transparency and responsiveness.Resolve issues quickly to maintain 5-star reviews and high NPS scores.Team LeadershipLead schedule and coach mitigation crews.Train team members in technical skills safety and job quality.Enforce PPE and safety protocols especially for sewage and biohazard work.Maintain accountability and a strong positive culture.Operational & Financial PerformanceAchieve targeted profit margins on mitigation projects.Reduce property damage claims callbacks and inefficiencies.Ensure accurate job costing and documentation in Xactimate/XactAnalysis.Maintain equipment and vehicles in clean ready condition.On-Call ResponsibilitiesParticipate in a rotating weekend on-call schedule with assigned crews.Ensure prompt professional response after hours.Qualifications2 years in mitigation restoration construction or related field.Experience managing crews or projects (preferred).IICRC WRT required; ASD FSRT AMRT a plus.Strong communication and customer service skills.Ability to manage multiple projects in a fast-paced environment.Comfortable responding to sewage and biohazard jobs.Able to perform manual labor when needed including occasionally lifting heavy objects.Valid drivers license and clean driving record.What We OfferCompetitive pay performance bonusesHealth dental and vision insurancePaid training and certificationsCompany vehicleCareer advancement opportunitiesA mission-driven culture where helping people truly matters. Compensation: $25.00 per hour Picture yourself here fulfilling your potential. At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.Required Experience:IC Key Skills Project Management Methodology,Project / Program Management,Construction Estimating,Construction Experience,PMBOK,Visio,Construction Management,Project Management,Project Management Software,Microsoft Project,Project Management Lifecycle,Contracts Employment Type : Full-Time Experience: years Vacancy: 1