Monitoring, Evaluation, and Learning (MEL) Manager at JVS

Why Join JVSJVS is a nonprofit working to close opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with family-sustaining wages. Grounded in core values of repairing the world and focused on helping our program participants achieve economic mobility we believe everyone deserves access to training and the chance for a good job. JVS develops training programs in close partnership with employers in high growth sectors offering high quality jobs. Building on decades of experience and success JVS is a data-driven organization that takes a whole systems approach to addressing employment and economic equity. Through our direct service programs employer engagement and policy change JVS is working toward a future where everyone has access to quality education and training programs that lead to high quality employment and economic mobility.The RoleThe Monitoring Evaluation and Learning (MEL) Manager drives organizational learning and continuous improvement at JVS by implementing structured cycles of inquiry analysis and adaptation. This role focuses on translating data into actionable insights facilitating learning processes with program teams and building organizational capacity for evidence-based decision-making. The MEL Manager uses Plan-Do-Study-Act (PDSA) cycles and other improvement frameworks to help programs assess effectiveness identify opportunities for enhancement and document lessons learned. This position plays a critical role in supporting the learning goals of the organization and works closely with the Director of Evaluation and Impact Manager of Data Systems and Analytics Salesforce Administrator Program Directors and other program staff to identify areas for improvement using data train staff to use reports and dashboards to monitor performance and build an internal culture of learning and continuous improvement.ScopeLearning & Continuous ImprovementTogether with the Director of Evaluation and Impact and the rest of the Evaluation and Impact Team build an internal culture of learning and continuous improvement and create and update the learning agendaDesign and facilitate PDSA cycles and other continuous improvement processes with program teamsTogether with program teams review program outputs and outcomes identify lessons learned and generate improvement strategiesSupport teams in developing program logic models theories of change evaluation frameworks and data collection tools such as surveysDocument and disseminate lessons learned promising practices and success stories across the organizationProgram Evaluation & MonitoringDesign evaluation plans for new programs and initiativesMonitor program performance against goals and outcomes using dashboards and reportsConduct qualitative and quantitative analyses to assess program effectivenessSupport frontline staff with insights on areas of success and improvement based on data reviewEnsure accurate data collection for existing grants and contracts and establish collection processes for new programs to measure outcomes for clients employer partners funders and other stakeholdersTogether with program staff and the rest of the evaluation team streamline data collection processesCommunication & Knowledge SharingManage monthly evaluation newsletter and support internal communications regarding lessons learned from analyses and reportsPresent evaluation findings and recommendations to various audiencesTranslate complex data into clear actionable insights for diverse audiencesGather input from stakeholders to inform evaluation priorities and approachesSupport grant writing and reporting with program performance data and outcomesTraining & Capacity BuildingBuild the onboarding training system/process for new hires related to evaluation and data useDevelop training materials on data literacy evaluation concepts and continuous improvementTrain staff to use reports to monitor performance and make data-informed decisionsProvide support to program directors and managers in data reporting and interpretationBuild program staff capacity to interpret and use data for decision-makingQuality Assurance & CollaborationSolicit feedback on potential trainings improvements and QA data/dashboardsCoordinate with the Manager of Data Systems and Analytics to ensure data collection systems meet evaluation needsWork closely with program staff to ensure data quality and completenessMaintain documentation of evaluation frameworks data entry protocols and learning processesManage service improvement activities to ensure the agency is effective and efficient in pursuing and achieving its mission strategy and goals and is compliant with all internal and external stakeholder expectations and requirementStakeholder EngagementCollaborate with the Director of Evaluation and Impact Manager of Data Systems and Analytics Chief Program Officer Program Directors program staff and Salesforce AdministratorSupport centralized data collection and reporting processes across the organizationQualificationsMinimum Qualifications:3 years of experience in program evaluation monitoring and evaluation or continuous improvement rolesDemonstrated experience with qualitative and quantitative research methodsDemonstrated knowledge of evaluation frameworks methodologies and best practicesExperience facilitating PDSA cycles quality improvement initiatives or other learning processesDemonstrated proficiency in Salesforce PowerBI Tableau or other similar systemsExperience generating meaningful reports and analyzing program dataAbility to translate complex data and evaluation findings into clear insights for diverse audiencesStrong communication and presentation skillsExperience training and building capacity among staffExcellent interpersonal skills and ability to work collaboratively across teamsStrong organizational skills with ability to manage multiple prioritiesPreferred Qualifications:Graduate degree in evaluation public health social work or related fieldExperience in nonprofit workforce development or human services settingsAdvanced knowledge of Salesforce reporting and dashboardsUnderstanding of equity-centered evaluation approachesExperience with participatory evaluationWhat We OfferAnnual Salary: $93000 - $103000100% covered medical and dental plans for the employeeAccrued sixteen (16) days of Vacation accrued ten (10) days of Paid Sick LeavePaid federal and Jewish holidays3% 403(b) retirement contribution match and 3% non-elective contributionHealthcare and Dependent Care FSAPet Insurance DiscountsEmployee Assistance ProgramProfessional development opportunities and $500 Work-From-Home stipendThe expectation for this role is to work in our San Francisco office and/or worksites on a hybrid work schedule; JVS does not provide relocation packages4 Day Work WeekAs anEqual Opportunity EmployerJVS is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race color ethnicity religion sex gender gender identity and expression sexual orientation national origin disability age marital status veteran status pregnancy parental status genetic information or characteristics or any other basis prohibited by applicable law.We welcome diverse applicants. Please let us know if you need accommodations or auxiliary aids for the interview process.#LI-DNI Required Experience:Manager Key Skills Cruise,Dcom,HVAC Design,Arabic,Asic Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 93000 - 103000