Mortgage Loan Officer at KeyBank

Location:390 NW Burnside Rd - Gresham Oregon 97030Job SummaryThe Mortgage Loan Officer (MLO) assists clients with the origination of residential mortgage loans including providing analysis and advice to current and prospective clients on home lending solutions that meet their needs and financial objectives. The MLO is expected to develop referrals as a means to grow Keys home lending business and client base. The MLO is expected to meet or exceed established sales goals while maintaining high standards of client satisfaction and loan quality.Essential FunctionsProspect home lending business to build and develop new client loan originations and relationships.Originate and process a targeted number of family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines.Provide clients with detailed information about various mortgage options interest rates and terms to help them make informed decisionsGather documents at the time of registering a loan and remain the primary point of contact for the client during the loan process.Maintain high standards of client satisfaction and quality ensuring sales/originator systems and workflows are efficiently controlled.Develop and maintain deep knowledge of KeyBank products services and competitive offerings.Maintain proficiency on sales/originator systems and develop efficient workflows.Keep informed of trends and developments in the real estate market and mortgage industry.Works in a branch environment to provide in-person client services 4 days/week to include participating in morning huddles and end of day debriefs on targeted days.Performs other duties as assigned; duties responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures including without limitation acting professionally at all times conducting business ethically avoiding conflicts of interest and acting in the best interests of Keys clients and Key.EducationBachelors Degree in a business-related field or equivalent experience (preferred)Work Experience3 years Experience as a loan officer in 1st mortgage production (preferred)3 years Working knowledge of FNMA FHLMC FHA VA TIL regulations Equal Credit Opportunity Act RESPA regulations local and state real estate and finance laws (preferred)SkillsExcellent communication skills both written and verbal.Strong customer service skills.Proficient in sales and service skills including tele-consulting prospecting networking and COI relationship management.Demonstrate strong financial acumen by understanding the business priorities of clients analyzing market trends and providing strategic advice on mortgage products and lending solutions.Generate new mortgage business and manage the loan origination process from initial application through to closing.Navigate the home mortgage process from application to closing providing advice on interest rates and repayment terms.Build partnerships with real estate agents and financial advisors.Core CompetenciesAll KeyBank employees are expected to demonstrate Keys Values and sustain proficiency in identified Leadership Competencies.Physical DemandsGeneral Office - Prolonged sitting ability to communicate face to face in person or on the phone with teammates and clients frequent use of PC/laptop occasional lifting/pushing/pulling of backpacks computer bags up to 10 lbs.Driving RequirementsMay need to drive to multiple locations in a single day; ability to operate a motor vehicle with a valid drivers license required.COMPENSATION AND BENEFITSThis position is eligible to earn commission and deferred incentive compensation.In addition to commission this position is compensated at a fixed hourly rate draw of $16.30 hourly.Please click here for a list of benefits for which this position is eligible.Job Posting Expiration Date: 02/23/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age genetic information pregnancy disability veteran status or any other characteristic protected by law.Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing Required Experience:Unclear Seniority Key Skills Cost Accounting,Food Technology,Graphic Designing,Brand Communications,ITI Employment Type : Full-Time Experience: years Vacancy: 1