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Mortgage Servicing Support at Collins Community Credit Union
Collins Community Credit Union
Cedar Rapids, IA
Administration
Posted 0 days ago
Job Description
**Job Summary:**We are seeking a Mortgage Servicing Support professional to join our team. The ideal candidate will assist with various tasks related to mortgage servicing including processing payments handling customer inquiries and maintaining accurate records.**Qualifications:**- High school diploma or equivalent required; Associate degree preferred.- Prior experience in a financial institution or mortgage servicing environment is a plus.- Strong attention to detail and excellent organizational skills.- Proficiency in using mortgage servicing software and MS Office applications.- Good communication skills and ability to work well in a team environment.**Responsibilities:**- Process mortgage payments and corrections accurately and in a timely manner.- Respond to member inquiries about their mortgage accounts via phone or email.- Update and maintain accurate records of loan files.- Assist with escrow analysis disbursements and insurance renewals.- Collaborate with other team members to ensure efficient operations and excellent customer service.**What You Receive from Employment with CCCU**A Comprehensive Health Wellness and 401k package. Its our passion to empower people and especially our employees to add years to their lives and more life to their years. That means a healthy account balance and a healthy body to match. We live our Core Values with Purpose and believe putting our employees first will enable and embolden them to put our membership first.What we offer you; Competitive Pay Bonus and Benefits Package; 401k Match Tuition Reimbursement Disability Insurance Employee Discounts Career Training & Development OpportunitiesCollins Community Credit Union is an EEO Employer. M/F/Veteran/Disability. We strongly encourage minorities veterans and individuals with disabilities to apply for career opportunities with the Credit Union. We are an E-Verify Employer. Key Skills Loan Origination,Sales Experience,Microsoft Office,Financial Services,Customer Service,Organizational skills,Communication skills,Military Experience,Fair Housing Regulations,Inside Sales,Outside Sales,Word Processing Employment Type : Full Time Experience: years Vacancy: 1
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