Municipal Account Assistant (PDF) PART-TIME at Town of Lexington

Town of Lexington, MA Page 1 of 3 EMPLOYMENT OPPORTUNITY Town of LexingtonWe are currently accepting applications for the part-time (16 hours per week) position of: Municipal Account AssistantTreasurer/Tax Collector's Office$27.29 - $31.14 per hour (dependent on qualifications)with limited benefits (pro-rated holiday and sick leave) The REQUIRED Town of Lexington application form and cover letter must be received in the Town'sHuman Resource Department. This position is open until filled. GENERAL SUMMARY: Provides general administrative and clerical support for the needs of the Treasurer/Tax Collector Office; performsall other related work as required. Essential FunctionsThe essential functions or duties listed below are intended only as illustrations of the various types of work that may beperformed. The omission of specific statements of duties does not exclude them from the position if the work is similar,related, or a logical assignment to the position. * Answers telephone, responds to emails. Assist customers at front counter. Receives payments for real estate,personal property, excise taxes, and water/sewer usage fees. Answers inquiries. Provides billing informationto internal and external customers including taxpayers, lawyers, collection, federal and state agencies, andtown staff. * Receives and verifies cash/check turnovers from all municipal departments and posts to General Ledger. * Prepares and delivers daily bank deposit from consolidated turnovers, and posts to General Ledger. * Prepares and records Municipal Lien Certificates for refinancing and home sales. * Serves as back-up to balancing the cash drawer on a daily basis. * Processes release of betterments. * Provides administrative support and assistance to Department staff as directed. * Performs special projects as required. Town of Lexington, MA Page 1 of 3* Interacts with vendors as needed for contracting office equipment maintenance and other services. Performsroutine maintenance on office equipment within skill level. * Processes incoming and outgoing postal mail. * Acts as a back-up for accounts payable by organizing and mailing A/P warrants. Acts as a back-up forprocessing parking ticket receipts and helps post daily receipts into the financial system when needed. * Processes records and specialized reports containing confidential information, files documents and maintainsfiling system. * Regular attendance at the workplace is required. * Performs other similar or related duties, as required or as situation dictates. SupervisionSupervision Scope: Performs varied and responsible functions requiring a working knowledge of departmentaloperations and the exercise of judgment and initiative, particularly in situations not clearly defined by precedentor established procedures. Supervision Received: Works under general supervision of the Treasurer/Tax Collector, following departmentrules, regulations, and policies, requiring the ability to plan and perform operations, and to complete assignedtasks according to a prescribed time schedule. Refers all questionable cases to supervisor. Supervision Given: None Recommended Minimum Qualifications Education, Training and ExperienceHigh School Diploma, Associate' Degree preferred, and one to two (1-2) years of related experience, or anyequivalent combination of education and experience which provides the required knowledge skills and abilities toperform the essential functions of the position. Special Requirements:None Knowledge: Knowledge of local, state, and federal rules and regulations. Knowledge of standard office practicesand procedures. Knowledge of office equipment and the operation of computer software applications, particularlyword processing, spreadsheet, database, email, and internet. Ability: Ability to work independently and prioritize tasks. Ability to organize and maintain records, and theability to communicate effectively verbally and in writing. Ability to multitask and perform administrative supportservices in a busy environment. Ability to effectively handle an environment which involves close contact withcoworkers and the public, including upset customers. Skills: Excellent customer service and interpersonal skills. Excellent written and verbal communication skills,excellent computer skills including MS Office applications, MUNIS, and department software applications. Job Environment Work is performed in an office environment. Work is performed in a moderately noisy work environment. Operates computer, printer, telephone, copier, postage machine, facsimile machine, and all otherstandard office equipment. Makes frequent contact with taxpayers, attorneys, banks, collection agencies, federal/state agencies,town staff and the public. Town of Lexington, MA Page 1 of 3 Has access to department related confidential information pertaining to personal checking information. Errors could result in poor customer service and delay, or loss of service and may have financial and/orlegal repercussions. Physical RequirementsThe physical demands described are representative of those that must be met by an employee to successfullyperform the essential functions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, communicate, or hear;occasionally required to walk, must be able to handle, or feel objects, tools, or controls; and reach with handsand arms. The employee must seldom lift and/or move objects weighing up to 30 pounds. Vision and hearing ator correctable to normal ranges. This position requires the ability to operate a keyboard at efficient speed. This job description does not constitute an employment agreement between the employer and employee, and issubject to change by the employer, as the needs of the employer and requirements of the job change. Pay Equity/Equal Opportunity/Americans with Disabilities Act Employer *External and internal applicants, as well as position incumbents who become disabled as definedunder the Americans With Disabilities Act, must be able to perform the essential job functions (aslisted) either unaided or with the assistance of a reasonable accommodation to be determined bymanagement on a case by case basis. APPLICATION PROCESSAll applicants are required to complete a Town application form, available from the Internet atwww.lexingtonma.gov, emailing [email protected], calling (781) 698-4590 or by visiting theHuman Resources Department. Resumes may be attached to the application form as additionalinformation, but cannot serve as a substitute for completing the required application form. Applicants must be able to pass a background/security check including CORI screening. Applications must be received in the Town's Human Resource Department. This position is open until filled. The Town reserves the right to modify the application deadline, and/or accept applications after thedeadline, to best serve the interest of the community. After the deadline all applications will be reviewed and the most highly qualified candidates will beinvited to one or more interviews. All applicants will be notified of their standing in the process as soonas a decision has been made regarding their individual application. Individuals who need accommodations in order to participate in this process should contact the HumanResources Department. Questions regarding this hiring process should be addressed to the:Human Resources DepartmentTown of Lexington Town of Lexington, MA Page 1 of 31625 Massachusetts AvenueLexington, MA 02420(781) 698-4590