Help Desk Specialist/System Administrator at Inflow-ns

Job DescriptionJob DescriptionSalary: What company will I be working for?You will be working for a national security services firm, providing cutting-edge services across DoD and other agencies. At Inflow,we believe in making it matter for every employee, every customer, and every mission we support.That means that we put employees first, providing both innovative benefits and great technology. Check outhttps://inflow-ns.com/infloweesto learn more about what its like to be an Inflowee.What level Clearance do I need?You must possess an activeTop Secret/SCIclearance.What will I be doing? You will support providing Advisory and Assistance Services (A&AS) and limited non-A&AS support and expertise to assist the Standoff Munitions Application Center (SMAC) component of Joint-Global Strike Operations Center (J-GSOC) forces at Barksdale AFB, LA, along with other areas/locations CONUS and OCONUS, including deployed locations. In this role, you will:Provide installation and maintenance of communications units to ensure unbroken access to classified and unclassified Internet Protocol and telephone networksMaintain inventories of all communications equipment, provide on-site repair, track completion of all communications-related projects and provide client services to both Government and customer personnelProvide subject matter expert (SME) advice and assistance in and with the development, design, installation and security of emerging SMAC capabilities and facilitiesRemove, repair, and replace assemblies and subassemblies to optimally sustain voice, data, and video networks. This includes VOIP telephones and all VTC systemsEstablish priorities, maintain, test, troubleshoot and repair network systems equipment and circuitsIsolate malfunctions using diagnostic software, technical data, block diagrams, voltage and waveform measurements, and other tests requiring specialized test equipmentMonitor performance of systems and circuitsCoordinate with outside units, coalition forces, DoD agencies and other service providers to analyze and isolate performance faults and implement corrective actionsCheck equipment for serviceability and perform preventative maintenanceIsolate faults by coordinating with commercial service providers and depots to test system components and assemblyTroubleshoot and analyze unusual or complex hardware and software malfunctions to resolve physical and logical processing problems and recommend acquisitions or equipment, software and/or hardware which will resolve operational problemsSurvey systems operation to identify and anticipate potential problems which could lead to loss or serious interruption of serviceIdentify corrective or preventative procedures and take actions to rectify immediate problems and prevent future occurrencesPerform testing, troubleshoot, and correct complex or unusual problems involving interface and interoperability of system components such as hardware, system software and application programsEnsure maintenance and upgrade procedures are established in such a way as to minimize disruption to normal business functions of organizations within the installationProvide proactive consultation and instruction with system users to ensure seamless implementation of changesTroubleshoot complex problems and provide support in a manner that minimizes interruptions in the customers ability to carry out businessCoordinate with other IT specialist and management in identifying and correcting unusual or unprecedented problems and provide innovative approach to solving themTest and evaluate current and proposed equipment and software enhancement and advises management regarding acquisition proposals designed to enhance mission accomplishment through automationAnalyze complex processes and/or a variety of unusual problems, questions, or conditions relative to the design and/or selection of management information systems and applications software technologyAssess vendor-developed software available over the counter to ensure defined subject-matter requirements can be accommodatedDevelop standard procedures for account establishment, system maintenance, and system recoveryEstablish controls for data privacy and security in management information systemsParticipate in developing strategic plans for enhancement of the system environment, developing functional and technical requirements for acquisitions, conducting cost benefit analyses, feasibility studies, and related activitiesWork with management to isolate and correct complex problems which hinder the capability of the organization to fully utilize information management technologyWork with Joint Interference Control Officers (JICO) to help develop plans, architecture, and tests to ensure current and future standoff weapon datalink communications are being metAdminister and manage the overall SMAC IA program to include Communications Security (COMSEC), Emissions Security (EMSEC) and Computer Security (COMPUSEC) programs. Coordinate with base and MAJCOM IA managers to ensure unit compliancePerform System administrator duties as necessary, as well as perform tasks required to maintain, manage, and support all computers and network systems used in SMAC, to include but not limited to NIPRNet, SIPRNet, and JWICS.Other duties as assignedWhat experience, training, and education do I need?You mustmeet theminimumrequirements:Information Assurance Technical (IAT) Level II certification pursuant to DODI 8570.01 (CCNA, CYSA+, CND, Security+, etc.)Associate's degree or higher in Technology, Engineering, or Computer Information Systems related fieldFive (5) years of relevant experience in the Air Force Specialty Code (AFSC) 3D1X /3D0X, Cyber Transport Systems, or an equivalent field. Note: Education requirement can be waived if the personnel has more than ten years of experienceFive (5) years of relevant experience with the following: Analyzing, explaining, and implementing new technology; evaluating the possible impacts of said new technology on organization missions; developing comprehensive strategies to satisfy requirements; and Offering alternative approaches in operating systems development and problem resolutionDemonstrated experience with or operational knowledge of systems integration methods, performance tuning methods, test and evaluation methods and procedures, IT security principles and methods and project management principles and methods sufficient to plan and coordinate the installation of new products and equipmentOne (1) year of relevant experience with executing Risk Management Framework (RMF) processes as a primary duty or task and demonstrated knowledge of processes within the RMFDemonstrated experience with installing, maintaining, and modifying computer and network systems and provide advice respecting new system needs based on mission requirementsDemonstrated experience with maintaining, troubleshooting and configuring Network Appliances, Servers and Virtual DesktopsDemonstrated proficiency in executing Transient Electromagnetic Pulse Emanation Surveillance Technology (TEMPEST) certifications and understanding of TEMPEST restrictions within a Sensitive Compartmented Information Facility (SCIF) and Special Access Program Facility (SAPF)Two (2) years of demonstrated relevant experience using a high-level programming language, primarily LINUXPossess working knowledge of and/or one year experience developing or coding in LINUX, JAVA, C, C++ or similar environment as primary duty or taskActiveTop Secret/SCIclearanceWhere is the client site that I would be working for?You will be working in Barksdale AFB, LA, address disclosed after your clearance is verified.Inflow is an EEO/Affirmative action employer and is committed to hiring and retaining a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.By submitting your application for a position at Inflow, you acknowledge and consent to our participation in the E-Verify program. If selected for hire, you will be required to provide specific documentation to establish your identity and eligibility to work in the United States, as required by federal law.