National Accounts Collections Specialist at Pye-Barker Fire & Safety

Make a difference protect lives and achieve your dreams. Build your career with the industry-leading fire life safety and security company.The Collector is responsible for collections of outstanding accounts receivable and all other aspects of collections resulting in a reduction of delinquency for assigned regions while working in partnership with branch management and collectors to achieve maximum results.Essential Duties & Responsibilities:Manage AR Aging report for locations and subsidiaries assigned as well as escalated accounts/invoices from branches that need a higher level of collection. This effort will be through direct calls and emails with customers.Prepare FDL letters and request attorney FDLs as needed and recommend accounts for third-party collection and/or write-off.Communicate with Collections Manager about status of past due accounts or situations where additional leverage is needed to obtain the desired outcome of collection efforts.Work returned statements as needed to collect outstanding debt obtain updated contact information and update ERP systems with current information.Ensures the security and privacy of customer information and files.Submit Invoices and paperworkUpdate Work Orders with NotesInitiates contact with customers having delinquent accounts determining reason and arranging for collection.Provides consistent professional courteous and high-quality customer service.Performs research and updated recordkeeping of customer information.Maintain current and detailed collection notes.Responds to telephone inquiries and assists in resolving questions related to the customer accounts and documents accordingly.Creates reports regarding the current status of customer accounts as requested.Research customer discrepancies and past-due amounts with the assistance of the Senior Account Managers and Director.Collaborates with the Senior Account Managers to reconcile accounts receivable on a periodic (at least bimonthly) basis.Generates monthly billing reportsCreates reports regarding the current status of customer accounts as requested.Research customer discrepancies and past-due amounts with the assistance of the Collections Manager and other staff.Collaborates with the Collections Manager to reconcile accounts receivable on a periodic (at least bimonthly) basis.Performs other related duties as assigned.Education/Qualification:High school diploma or equivalent bachelors or associates degree preferred but not requiredAt least two years of experience in collection and credit work.Excellent verbal and written communication skills.Proficient in Microsoft Office Suite or related software.Microsoft Navigator and/or Profit Zoom a plus.Ability to work with a team and independently in a fast-paced environment.Basic understanding of statistics and data analysis.Basic understanding of applicable state and federal collection laws including the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.Other Duties:Adheres to the Code of Conduct Confidentiality Agreement and Company Safety Policy.Performs other duties as assigned.Physical Requirements:Prolonged periods sitting at a desk and working on a computer.#LI-RemoteBenefits and Perks:Excellent payMedical dental visionCompany paid life insuranceCompany paid short-term disability401K with employer matchPaid vacation and company holidaysTraining and Career DevelopmentCompany vehicle (if job applicable)Immediate qualification for theALL In Ownership Plan for all eligible full-time employeesPye-Barker Fire and Safety is an Equal Opportunity EmployerRequired Experience:IC Key Skills Business Continuity Planning,Food Technology,ABAP,Import,Electrical & Automation,Adobe Employment Type : Full-Time Experience: years Vacancy: 1