Network Administrator at Idea Entity

Job DescriptionJob DescriptionTitle: Network Administrator Department: IT Reports To: Project Manager Location: Onsite, Belcamp, Maryland or Rustburg, Virginia.About Idea Entity At Idea Entity, we transform customer pain points into insightful, scalable, agent-powered workflows — built with empathy, clarity, and speed. Our work bridges strategy and execution, helping organizations simplify complex processes and make smarter, faster decisions. We take pride in being a partner our clients can trust, delivering meaningful outcomes through innovation, collaboration, and accountability. Every project we take on is driven by the shared goal of creating lasting impact for our customers and their businesses. Role SummaryThe Network Administrator will be responsible for the day-to-day operations of delivering and maintaining mission-critical infrastructure, ensuring the highest levels of availability, performance, and security of company IT assets. Qualified candidates will have a background in IT, computer network administration, or cyber analysis. This role requires expertise in secure and cyber-safe principles that support our organization's critical platforms while ensuring robust cybersecurity measures are in place.RequirementsKey ResponsibilitiesThe following are the primary responsibilities for this position. These statements describe the general nature and level of work being performed and are not intended to be an exhaustive list of all duties and skills required:Manage and monitor all installed systems and infrastructureInstall, configure, test, and maintain operating systems, application software, and system management toolsProactively ensure the highest levels of systems and infrastructure availabilityMonitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement fixesMaintain security, backup, and redundancy strategiesWrite and maintain custom scripts to increase system efficiency and reduce manual interventionParticipate in the design of information and operational support systemsProvide Tier 1 (onsite/help desk), Tier 2 (subject matter support), and Tier 3 (vendor) supportLiaise with vendors and other IT personnel for problem resolutionManage and maintain software and hardware baselines for company ITMinimum QualificationsBS/MS degree in Computer Science, Engineering, or a related field2–4 years of experience with IT systemsProven experience installing, configuring, and troubleshooting UNIX/Linux-based environmentsSolid experience in administration and performance tuning of application stacks (e.g., Tomcat, JBoss, Apache, Ruby, NGINX)Strong cloud experience, preferably with Microsoft Cloud platformsExperience with virtualization and containerization (e.g., VMware, VirtualBox)Experience with monitoring systemsExperience with automation software (e.g., Puppet, cfengine, Chef)Occasional travel requiredPreferred QualificationsTechnical certifications such as Microsoft Certified Professional or equivalent vendor certificationsKnowledge and SkillsStrong scripting skills (e.g., shell scripts, Perl, Ruby, Python)Solid networking knowledge (OSI model, TCP/IP)Excellent documentation skills for all system changes and proceduresHigh-level understanding of various operating systems and their implicationsAbility to prioritize and execute tasks effectively in a high-pressure environmentStrong problem-solving skills while maintaining compliance with policies and standardsHighly motivated with a positive attitude and enthusiasm for learning new technologies quicklyStrong written and oral communication skillsAbility to work independentlyCore Values AlignmentWe are looking for someone who aligns with our core values and who:Acts with a Customer-First mindset — empathizing and building trust through serviceTakes initiative and Gets Stuff Done without waiting for directionDemonstrates a Strive for Excellence approach in quality and deliveryIs a Growth-Through-Learning thinker, always seeking improvementCommunicates as a Team-First Collaborator, fostering clarity and cooperationWhy Join UsCompetitive payComprehensive health care plansHealth Savings Account (HSA)/Flexible Spending Account (FSA)Retirement Plan 401(k) with employer matchInnovative, mission-driven culture built on accountability and trustCollaborative teams passionate about making a real impactOpportunities for continuous growth and learningBenefitsEEO StatementAt Idea Entity, our culture is centered around diversity and inclusion where our employees are valued and empowered. We are an Equal Opportunity Employer and employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.