NextStep Success Coach at EDSI

OverviewSalary $50000 yearTitle: NextStep Success Coach Classification: Non-exemptProject Start and End Date: November 2025-September 2026Scope of Position: The NextStep Success Coach is responsible for collaborating with Philadelphia Works the NextStep Evaluation Team Training Providers and the Good Jobs Challenge of Southeastern PA Support Service team to work with an estimated 200 individuals in training and post-graduation over the period of the project. The NextStep Success Coach is responsible for assessing need identifying and procuring necessary support service items and distributing those items timely. The NextStep Success Coach is responsible for documenting all steps receipts and signatures throughout the process.ResponsibilitiesEssential Functions: Establish a positive high-performing culture by demonstrating EDSIs core valuesWork directly with the local EDSI team in the implementation of NextStep Success servicesMaintain a positive partnership with funders evaluator and training providers by attending meetings engaging in proactive communication discussing best practices and presenting program innovations Actively engage and adjust process flows and service delivery based on evaluating data metrics and reporting needs.Support the creation of a project management tracking tool that maps out project overview and scope objectives and goals project requirements timeline stakeholders action items deliverables resources and data for reportingDeliver to designated NextStep customers the following services: outreach needs screening identifying specific support service needs distributing support services and following up on post-graduation outcomes.Conduct in-person Rapid Pay Card usage orientation and distribution. Manage the procurement of support services including and not limited to direct purchase in-person online ordering establishing business accounts for bulk orders and obtaining money ordersObtain attendance records from all active participants and submit detailed learning stipend amounts per person to EDSI finance for Rapid Pay Card upload.Monitor project progress and proactively address any changes in project planResponsible for data tracking of every service provided and utilization of the grant-required systems of recordDemonstrate fluid approach to work and actively be part of continuous improvementTravel is required (up to 100%) Other opportunities as availableQualificationsEducation and Experience Requirements: Bachelors degree requiredExcellent written and verbal communication skills Proven experience with high-detail data entry and achieving audit success ratesMust be able to work independently with little or no supervisionExperience in designing creative solutions for new programs to meet needUse language reflective of a commitment to diversity; demonstrate cultural competence Ability to interact with a wide variety of individuals and demonstrate a positive professional attitude Prior experience in case management and project management requiredExperience working in the Greater Philadelphia Region is preferredClean driving record valid Drivers LicenseExcellent writing and proofing skillsProficient in Microsoft Office applications Key Skills Campaigns,Data Entry,Christmas Temporary,Advocacy,Control Engineering Employment Type : Full-Time Experience: years Vacancy: 1