Night Auditor at Everhome Suites Stockbridge Atlanta

Position Overview:As Audit you will be the first point of contact for our guests ensuring they receive a warm welcome and exceptional service throughout their stay. You will play a crucial role in creating a positive and memorable experience for every guest assisting them with their needs and ensuring smooth internal operations.ResponsibilitiesPerform all check-in and check-out tasksManage online and phone reservationsInform customers about payment methods and verify credit card dataRegister guests collecting necessary informationWelcome guests upon their arrival and assign roomsProvide information about our hotel available rooms rates and amenitiesRespond to clients complaints in a timely and professional mannerLiaise with our housekeeping staff to ensure all rooms are clean tidy and fully-furnished to accommodate guests needsInspect rooms and common areas and enforce rulesEnsure quiet hours are enforcedAssist all guest inquiries or maintenance issues that may arise overnightConfirm group reservations and arrange personalized servicesUpsell additional facilities and services when appropriateMaintain updated records of bookings and paymentsCross-train other departments including breakfast and laundryAssist managers with daily dutiesSupport your teamWork to ensure every stay is a GREAT stay!Qualifications:Excellent communication and interpersonal skills.Customer-focused with a passion for providing exceptional service.Strong problem-solving abilities and attention to detail.Organizational skills.Desire to learn and grow.Ability to work in a fast-paced environment.Flexible schedule ability to work holidays nights and weekends.Computer proficiency and experience with hotel management software is a plus.Previous hotel front desk or customer service experience preferred.Benefits:Competitive pay.Employee discounts on hotel stays within the brand.Paid on-the-job training.Ongoing training and development opportunities.Opportunities for growth within the Hotel Industry.Friendly and supportive team environment.How to Apply:If you are a dedicated individual with a passion for hospitality and a commitment to excellence we want to hear from you! To apply please submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this position.Be part of a team that values exceptional service and guest satisfaction. We look forward to welcoming you to our family!Job Type: Part-timeBenefits:Employee discountFlexible schedule Key Skills Customer Service,Hotel Experience,Hospitality Experience,Guest Relations Experience,Math,Windows,Facilities Management,Night Audit,Front Desk,Guest Services,Phone Etiquette,Word Processing Employment Type : Part-Time Experience: years Vacancy: 1