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Baymont Inn & Suites Hearne

Night Auditor Front Desk Agent at Baymont Inn & Suites Hearne

Baymont Inn & Suites Hearne Hearne, TX

Job Description

Night Auditor/Front Desk AgentHospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services each customized to fit our clients unique needs. HMCs core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity honesty and open communication.When choosing to work for a company HMC should be your first choice due to a well-deserved record of Honesty Professionalism Experience Innovation Flexibility Customer Service and most importantly Results.HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.We are currently searching for aNight Auditor/Front Desk Agent for theBaymont by Wyndham in Hearne TX.Why Work With UsIts a fun company to work for!We recognize efforts and reward resultsGreat benefits package including industry leading 401KPromotional opportunities with a growing companyRequirements:Proven experience as a Night Auditor or in a similar hospitality roleStrong customer service and communication skillsExcellent math and problem-solving abilitiesProficient in Microsoft Office and hotel reservation systemsDetail-oriented with strong multitasking and time management skillsAbility to stay calm and professional under pressureAvailable to work overnight shiftsEducation & Experience:High School diploma or equivalent requiredStable work history requiredNight Audit ResponsibilitiesCheck in guests answer phones and take reservationsRespond to guest complaints requests and emergenciesProcess invoices post checks to vendors and distribute employee checksReconcile accountsBalance the cash drawer and log receiptsInvestigate and resolve out-of-balance accountsKeep accurate financial records and ledgersHelp prepare for forecasts and auditsFront Desk Agent ResponsibilitiesHandle guest check-ins check-outs room assignments and special requestsTake modify and cancel reservations according to hotel policiesFollow proper credit and cash handling proceduresResolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractionsMaintain key inventory and request re-keying as neededVerify accuracy of guest registration and payment detailsPerform additional duties as assigned by the General ManagerHMC is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.Required Experience:Unclear Seniority Key Skills Customer Service,Hotel Experience,Hospitality Experience,Computer Skills,Upselling,Medical office experience,Office Experience,Computer Literacy,Front Desk,Guest Services,Cash Handling,Phone Etiquette Employment Type : Part-Time Experience: years Vacancy: 1

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