Non-Remote Tele-Giver Shift Supervisor at BrightSpring Health Services

Our CompanyRest AssuredOverviewOur operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!ResponsibilitiesEnsure health safety and personal needs are being met for up to 32 residential rehabilitation sitesResponsible for all supervisory duties of Resident Advisor monitors. Schedule Resident Advisor monitor shifts monitor work habits and make sure all Resident Advisor monitor tasks are completed in a timely fashionConduct performance reviews of Resident Advisor monitors and report on employee behaviors. Quickly address and resolve customer complaintsExamine documentation all consumers/client activities in accordance with The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services(Indiana) standards or standards of the state in which the site is locate for both accuracy and completenessEnsure training standards set forth by The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Services(Indiana) and other states being served are met by all Resident Advisor monitors on each shiftResponds quickly to emergencies crises or unexpected problemsduring the shiftReview all reportable incidents and potential problems and provide corrective action within a timely manner as described by The Bureau of Developmental Disabilities Services and Bureau of Quality Improvement Servicesregulations (Indiana) and specific regulations of other statesOther duties as assignedQualificationsConnects the technical dots with a goal of building customer valueAlways reacts quickly and with a sense of urgency to requests issues e-mails or other events in a timely and flexible fashionAbout our Line of BusinessRest Assured Telecare & Remote Support an affiliate of BrightSpring Health Services offers home monitoring services and solutions specifically designed to help seniors and individuals with intellectual or developmental disabilities to remain safely in their homes while gaining more independence. Rest Assured blends wireless monitoring and two-way video chat with caregivers who are specially trained on each individuals unique care needs to provide quality personalized care. Remote caregiving includes medications management seizure and fall detection daily living activities and events requiring an emergency response. For more information please visit .Salary RangeUSD $20.00 / HourRequired Experience:Manager Key Skills Children Activity,Football,Data Warehousing,Domestic,Bakery,Activex Employment Type : Full-Time Experience: years Vacancy: 1