Now Hiring General Manager – Non-Medical Home Care Company at Napa

About UsWe are a trusted non-medical home care provider dedicated to helping seniors and adults maintain independence dignity and a high quality of life at home. Our services include companionship personal care respite care and specialized support tailored to each clients needs. As we continue to grow we are seeking a dynamic and experienced General Manager to lead our team and oversee daily operations.Position OverviewThe General Manager is responsible for the overall leadership performance and growth of the agency. This role oversees operational excellence caregiver and client satisfaction regulatory compliance staffing and business development. The ideal candidate is a strong communicator problem-solver and coach with proven experience in home care senior care or service-driven industries.Salary: Competitive based on experience performance incentivesKey ResponsibilitiesOperational Leadership Oversee day-to-day agency operations to ensure high-quality consistent service delivery Manage client on-boarding care plans service scheduling and ongoing quality assurance Ensure compliance with all state regulations company policies and industry standardsTeam Management Lead coach and develop office staff and field caregivers Promote a culture of accountability teamwork and exceptional service Handle recruitment on-boarding and performance management processesBusiness Growth & Client Relations Build and maintain strong community relationships with referral sources Drive business development and implement growth strategies Ensure high levels of client satisfaction and retentionFinancial & Administrative Oversight Manage budgeting billing payroll and KPI tracking Monitor performance metrics and implement operational improvements Maintain accurate documentation and reportingQualifications 3 years of management experience in home care senior care healthcare hospitality or service-related fields Strong leadership communication and organizational skills Experience with scheduling staffing and customer service operations Ability to multitask in a fast-paced people-focused environment Familiarity with home care software platforms is a plus A passion for serving seniors and familiesWhy Join Us Opportunity to lead a mission-driven organization making a difference daily Supportive team culture and room for career advancement Competitive salary bonuses and benefits Meaningful work with a company committed to compassionate careHow to ApplyInterested candidates should submit their resume and a brief cover letter to: or apply online at Experience:Director Key Skills Hyperion,Acquisition,Asset,ABAP,Basic,Activex Employment Type : Full-Time Experience: years Vacancy: 1