Case Manager at Catholic Charities of Buffalo

OverviewCatholic Charities is seeking a full-time Case Manager for our IRAP department (Immigration and Refugee Assistance Program) to help clients in Erie County at our Herkimer Office. This position is responsible for conducting health outreach for the Refugee Health Promotion program assisting with recruiting eligible individuals for wellness groups co- facilitating wellness groups and planning/executing health outreach events in collaboration with community partners. Health Outreach Case Manager will work directly with Medical Case Manager to coordinate services to promote health and mental health amongst newly arrived refugees and vulnerable populations. Catholic Charities is non-profit human services agency that strives to empower individuals children and families across the eight counties of Western New York. For more than 100 years Catholic Charities of Buffalo has provided HOPE to individuals and families of all faiths backgrounds and circumstances. As the most comprehensive provider of human services in Western New York Catholic Charities delivers wide-ranging programs to address systemic poverty sudden financial crisis hunger behavioral health workforce readiness family stability legal immigration and resettlement and help for older adults. As a trauma-informed agency we strive to support the total wellbeing of clients and employees. Catholic Charities prioritizes wellness and diversity through various committees such as: CARE (Compassion Acceptance Respect for Everyone) Committee to create an inclusive environment where every individual feels seen heard and valued; Trauma-Informed Care (TIC) Committee to lead agency efforts in creating and maintaining a trauma-informed workplace; Wellbeing Committee to empower staff to reach their full potential through personal wellness and community support; and the Safety Committee to maintain a physically and psychologically safe and welcoming environment for all.Job ResponsibilitiesAssess client eligibility and enroll participants into the programConduct outreach within the community to identify eligible clients Plan and co-facilitate monthly wellness groups Plan bi-annual health outreach events in collaboration with community health partners Collaborate with Medical Case Manager to assess client needs and identify gapsAs needed provide case management services (as a secondary provider)Participate in internal program audits and file reviews Maintain accurate documentation and input data into required systems.Prepare reports and comply with all contract billing and documentation standards.Build relationships and collaborate with community agencies.Adhere to all federal and state regulations confidentiality and Catholic Charities compliance and ethics standards.Perform other duties as assigned.Minimum QualificationsBA/BS degree or Associates degree with 2 years of relevant experienceBilingual ability preferred (Swahili Arabic Burmese Kirundi Somali or Tigrinya)Ability to work effectively in a multi-ethnic multi-cultural environmentComfortable working with clients who have severe medical conditionsStrong organizational skills and excellent written verbal and interpersonal communicationProficient in Microsoft Office (Excel and Word required); experience with data entry and reportingRelevant office experience including accounts payable and ability to run reportsAbility to work independently and as part of a teamValid NYS Drivers License and reliable vehicle for work-related dutiesEvening and weekend availability as neededWhat We Offer35 hours per week13 paid holidays 25 PTO days per year (Pro-rated based on first year start date)Comprehensive health dental & vision offerings for full-timeEmployer-paid life insurance for full-timeAncillary benefit offerings for full-timeFlexible Spending Account (FSA) option for full-timeHealth Savings Account (HSA) when electing a high deductible health plan for full-timeEmployer-paid Employee Assistance Program (EAP) 403b Retirement Plan (Eligible after first pay period) with employer contribution after six monthsApplicants must reside in New York State to be considered.Compensation range may vary based on factors including but not limited to skills education location and experience.Apply today at: an Equal Opportunity Employer Catholic Charities of Buffalo is committed to providing equal employment opportunities to all individuals regardless of race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. Catholic Charities of Buffalo will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless such accommodations would impose an undue hardship on the operation of the business. If you require reasonable accommodation during the application or interview process please contact .Required Experience:Manager Key Skills Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 21 - 23