Ocean Export Agent at Expeditors

Scope of PositionEnsure timely and accurate movement of freight and information while providing exceptional customer service within the Ocean Export Department. Major Duties and ResponsibilitiesEnsure smooth and timely freight process flowEnsure accurate and timely data entry into our operational systemTrack and Trace Ocean Export Files and reportingMeet compliance at all times to regulations internal and external in accordance with government regulationsUnderstand department process flow and looking for best practices to improve operational efficiency and productivityEnsure all customers standard operating procedures in place and updated in the DLSOPsOverseas communications timely responses to emails and requests (internal and external)Escalation of problems to Management when necessary Qualifications :  6 months to 1 year related experience and/or training; or equivalent combination of education and experienceUnderstanding of ocean documentation process a plusEffective interpersonal skills including proven abilities to listen comprehend effectively communicate clearly and concisely to obtain positive resultsPro-active strong organizational skillsGood computer skills (Excel Word)Hazardous Materials certification (preferred)Fluent in EnglishReporting Structure Ocean Export Lead Agent Supervisor and Manager Additional Information : Expeditors offers excellent benefits:Paid Vacation Holiday Sick TimeHealth Plan: MedicalLife InsuranceEmployee Stock Purchase PlanTraining and Personnel Development ProgramGrowth opportunities within the companyEmployee Referral Program BonusRemote Work : NoEmployment Type : Full-time Key Skills Business Intelligence,Electro Mechanical,Bluetooth,Barista,Accident Investigation Experience: years Vacancy: 1