Office Assistant (1689) at Trinity Health

Performs variety of clerical duties to include greeting patients scheduling appointments answering telephone calls and collecting payments; maintaining a high level of customer service at all times. May float to other Reception areas as needed. Licenses and Certifications Required None Educational Requirements HS Diploma or GED preferred Experience Requirements Customer service experience or training required. Preferably six (6) mos minimum Experience in a clerical or office setting preferred Medical terminology knowledge preferred Experience with computer appointment software preferred Special Skills or Training Requirements Ability to communicate effectively in person and on the telephone Ability to demonstrate good judgement in handling incoming calls and in person patients efficiently and appropriately Exceptional interpersonal customer service problem-solving verbal and written communication and conflict resolution Ability to handle confidential and sensitive information Ability to work in a fast-paced environment; working efficiently and multi-tasking Compliance with all Privacy and Confidentiality Standards per Trinitys policies Key Skills Typing,Microsoft Office,Data Entry,Customer Service,Computer Skills,Microsoft Outlook,QuickBooks,Office Experience,10 Key Calculator,Front Desk,Filing,Administrative Experience Employment Type : Full-Time Experience: years Vacancy: 1