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Office Assistant at Webb Ford
JOB DESCRIPTION
Office Assistant Full Time
The ideal candidate for this position is detail-oriented and customer-focused with strong organizational and multitasking skills. They are adept at managing financial transactions, maintaining records, and supporting inventory operations.
Webb Automotive is a family-owned and operated dealership group serving the Chicagoland and Northwest Indiana areas for over 50 years. We are committed to delivering exceptional service, quality vehicles, and fostering a supportive workplace culture. Built on a strong foundation of integrity, customer satisfaction, and teamwork, we are eager to continue to grow and expand our team. Our employees are the driving force behind our success, and we offer opportunities for career development, stability, and a welcoming, team-oriented environment. If you're looking to join a company that treats you like family and invests in your future, we'd love to have you on board!
Competitive pay at $18/hr
Health insurance- Company contributes a portion to cost
Dental, Vision, Assurity, and LifeLock insurance options available
Paid Life Insurance
401(k) with company matching
Paid Time Off
Family owned and operated
Positive work environment
Answer dealership calls professionally, directing customers promptly and minimizing hold times
Accurately receive cash, checks, and credit card payments from customers, issue receipts, and provide correct change
Prepare daily cash/credit card deposits and perform month-end closing procedures as required
Assist with accounts receivable and payable files, and reconcile schedules as needed
Manage daily and aged cancellations, communicating with banks and finance teams on inquiries
File and scan documents into the Dealership Management System (DMS), maintaining accurate and organized records
Manage customer account agreements, vehicle files, title verification, reconditioning records, and service files
Timely stock new vehicles and assist with vehicle inventory records
Perform Repair Order Audits and assist with aftermarket cancellations, such as warranties and GAP
Stay informed of new dealership products, services, and pricing changes to provide accurate information to customers
Maintain cleanliness and organization of the coffee bar and customer waiting area; restock supplies as needed
Prepare reports as requested
Assist Managers with various clerical duties and other projects as assigned
High School Diploma or equivalent
Good verbal and written communication skills
Highly motivated, organized, reliable and detail-oriented
Can-do attitude with ability to work independently within a team environment
Knowledge of accounts payable and receivable procedures a plus
Previous dealership experience desirable
Must have a clean driving record and hold a valid driver's license
Must be willing and able to submit to a Background Check and Drug Screen