Office Clerk at Rmp Temps

TempRequirements/Duties:Some Import/Export knowledgeManage large amounts of incoming calls.Generate sales leads if required.Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate valid and complete information by using the right methods/tools.Meet personal/customer service teamsales targets and call handling quotas.Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions process customer accounts and file documents.Follow communication procedures guidelines and policies.Take the extra mile to engage customers.Preferred Qualifications:High school graduate or equivalent.Minimum of 2 years in related fieldMust possess excellent written and verbal communication skillsMust have moderate computer skills including working knowledge of Word and Excel.Bilingual English/SpanishGreat customer service Key Skills Multi-line Phone Systems,Typing,Data Entry,Customer Service,Clerical Experience,Computer Skills,Math,Microsoft Word,QuickBooks,Office Experience,10 Key Calculator,Filing Employment Type : Temp Experience: years Vacancy: 1