Office Coordinator at Citizens Bank Minnesota

Citizens Agency Minnesota is looking for a high performing Office Coordinator who loves working with people and has great attention to detail to take care of clients. The selected candidate will be responsible for Delivering the Ultimate Experience by developing positive relationships, while excelling in a variety of responsibilities. This is an outstanding opportunity to join a trusted insurance agency. If you are an upbeat, positive candidate who works well in a team environment with the ability to seamlessly adapt to change, this is a career worthy of consideration.

Job Responsibilities for Office Coordinator:

Answers phone and does receptionist duties.

Opens, processes, and distributes daily mail.

Assists customers with complaints and problems.

Assists customers with reporting claims and explaining the claims process.

Responsible for postage metering of outgoing mail for the Agency.

Assist with Agency accounting in QuickBooks.

Checks all company statements to make sure they are accurate.

Assist paying all agency bills on time and making bank deposits.

Helps prepare customer statements.

Benefits for Office Coordinator:

2025 Employee Benefit Summary -

Health, dental, vision, life insurance, and disability

Hospital Indemnity, critical Illness and accident plans

401K Plan

Paid Time Off

Citizens is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.

High school diploma or equivalent

Computer and mathematical skills

Oral and written communication skills

Customer service experience preferred

Insurance experience preferred

Sales experience preferred

Accounting principles preferred

Compensation details: 20-27 Hourly Wage

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