Office Coordinator, Behavioral Health at Lifepoint Health

DescriptionTitle: Office CoordinatorJob Type: Full-TimeYour experience matters!AtTriangle Springs Hospital we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here youre not just valued as an employee but as a person.As aOffice Coordinatorjoining our team youre embracing a vital mission dedicated tomaking communities healthier. Join us on this meaningful journey where your skills compassion and dedication will make a remarkable difference in the lives of those we serve.Qualifications and requirements:Education: High School Diploma/GED preferred.Certifications:CPR and De-escalation certification required or obtain within 30 days of hire.Additional InformationReports to: Outpatient Clinical DirectorFLSA Status: none exemptPrevious experience on an inpatient unit preferred. Must have experience with clerical duties.This position is responsible for supporting the needs of the department with a focus on clinical operational and administrative excellence.JOB RESPONSIBILITIESMaintains supply of therapeutic tools such as worksheets videos and games for clinician usePer the therapist dictation maintains the programming scheduleSupports with charge reconciliation and entering as requiredSupports team with patient group assignments and coordination effortsProvides impeccable customer service to patients families referral sources and stakeholdersSupports with vital and UDS capture as neededCompletes DCAR reporting in a timely and accurate fashionSupports in organizing and filing paperworkMaintains staff schedules and ensures staffing for the programMonitors and records attendance including tardiness and absencesCommunicates with treatment team to ensure chart complianceInterfaces with others to ensure completion of physician follow-ups from CPEManages Family Session Schedules as required by programWork with the business office and the utilization review department to ensure payment for servicesPreform pre-certifications and concurrent reviewsDevelop relationships with payer sourcesInterfaces with UR department to ensure service coverage for patientsMaintain a positive working relationship with referral sources community agencies and organizationsMaintains program and patient information and data to create reports census and assist the Business Office in reportingSchedules CPEs nursing assessments H&P and psychosocial assessment with appropriate clinician and per required timeframeSchedules or completes UDS collections including random screeningsEnsures orders are obtained for patients prior to starting services (as applicable)Actively participate in the therapists discharge planning needsAs directed creates appointments starts follow up care process and completes interfacing with organizationsCross trains and supports in various outpatient functions including PCA transportation and financial counselingConducts appointment reminder callsCollects copays and deductibles as applicableManages organizational tools to ensure efficient operations including bed boards/group room assignments treatment team schedule flash reports etcOther responsibility and duties assigned by leadershipWhy join usWe believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:Comprehensive Benefits:Multiple levels of medical dental and vision coverage for full-time andpart-time employees.Financial Protection & PTO:Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.Financial & Career Growth:Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).Professional Development:Ongoing learning and career advancement opportunities.About usTriangle Springs Hospital is located inRaleigh NC and is part ofLifepoint Health a diversified healthcare delivery network committed tomaking communities healthier with acute care rehabilitation and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.EEOC Statement Triangle Springs Hospital is an Equal Opportunity Employer.Triangle Springs Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier. Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses 32 rehabilitation and behavioral health hospitals and more than 170 additional sites of care across the healthcare continuum such as acute rehabilitation units outpatient centers and post-acute care facilities. We believe that success is achieved through talented people. We want to create places where employees want to work with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.Required Experience:IC Key Skills EMR Systems,Employee Relations,Typing,Patient Care,Clerical Experience,HIPAA,Computer Skills,EMT Experience,Medical Terminology,Transcription,Epic,Phone Etiquette Employment Type : Full-Time Experience: years Vacancy: 1