Office Coordinator at Remedy Home Health Care

Job Title: Office CoordinatorSCHEDULE DAYS/HOURS: Full Time / 40 HoursPay: 22-25 per HourPOSITIONAL SUMMARY: The Office Coordinator is responsible for the efficient operation of the business and support functions of the agency.DUTIES AND RESPONSIBILITIES:Positional responsibilities include but are not limited to:Coordinates business and support functionsCodes invoices accurately and submits for timely paymentPrepares manual check requests as Reviews and processes timesheets and prepares transmittal logs within required timeframesReviews time and productivity reports for benefits eligibility and escalates issues when neededTracks staff on-the-job injury claimsMaintains personnel filesPerforms workplace safety and hazard surveillanceTracks completion of safety and mandatory trainingsParticipates in new employee orientationPrepares new hire paperwork verifies documents and submits required paperwork to HR/PayrollMaintains log and inventory of mobile devices for the agencyMaintains office equipment and appropriate logsProcesses and distributes incoming and outgoing mailOrders medical supplies for stock roomConducts quarterly inventory of medical suppliesOrders forms and office suppliesManages phone system and executes call routing changes as neededGreets visitors and escorts them to appropriate waiting area when Demonstrates excellent customer service and effective communication skillsMaintains confidentiality of patient and organizational information at all timesAnswers phones takes and delivers messages by phone or in writingMaintains staff rosterPerforms other duties as assignedMINIMUM QUALIFICATIONS:High school diploma or equivalent required; Associate degree or higher preferredMinimum one (1) year experience in healthcare office operations preferredPERFORMANCE MEASUREMENT:Performance will be measured based on the implementation of the following:Achieve 100% on-time submission of weekly payroll and timesheet transmittal logs.Maintain error rate below 2% on invoice coding and check requests.Ensure 100% completion and filing of new hire documents within three business days of onboarding.Maintain all personnel files audit-ready at all times with no outstanding missing items on HR compliance checklist.Track and report mandatory training completion rates above 95% each quarter.Complete quarterly inventory audits within a scheduled timeframe and report discrepancies under 2% of total stock.Maintain adequate medical and office supplies with no more than one stockout per quarter.Respond to internal staff and external inquiries within one business day on 95% of requests.Achieve positive feedback in at least 90% of quarterly staff surveys regarding office responsiveness and professionalism.Conduct and document quarterly safety walkthroughs with zero overdue action items.Ensure all workplace safety postings and compliance signage are up to date 100% of the time.Job description roles and responsibilities.Attendance guidelinesKnowledge understanding and implementation of departmental objectives and company core values.Maintains professionalism and excellent internal and external customer service standards.Adherence and encouragement to others regarding safety and health compliance standards.Communication with medical professionals vendors families peers and supervisors.Building positive relationships with clients families peers and supervisors.Actively creates a positive respectful and inclusive and working environment.WORK ENVIRONMENT:This position requires regular sitting stooping reaching walking standing reading seeing speaking hearing listening organizing interpreting data and information operating office equipment typing using a computer keyboard and viewing a computer screen monitor and occasional lifting of objects of up to 50 pounds (if applicable).KNOWLEDGE SKILLS & ABILITIES:HIPAA Complies with the Health Insurance Portability and Accountability Act (HIPAA) and ensures company policies and procedures pertaining to HIPAA are being followed to properly manage client information.Ethics - Displays the highest levels of integrity honesty respect and sound judgment at all times.Accountability - Takes ownership of own actions decisions and contributions as a team member and as a leader within the organization.Leadership - Consistently applies and enforces policies and procedures fosters an environment that promotes teamwork and mutual respect acts as a role model for all staff by demonstrating the standards and expectations required by Patterns Behavioral Services and provides staff with specific and constructive feedback regarding individual and team-based performance relative to the goals policies and procedures of the organization. Customer Service Orientation - Provides helpful courteous accessible responsive and knowledgeable support to staff clients and others at all times.Decision Making - Evaluates information data and resources identifies and implements potential solutions to problems that support a safe healthy and productive learning and working environment.Communication - Conveys verbal and written information using effective techniques and approaches that provide clarity promote teamwork and efficiency.Interpersonal Relationships - Applies active listening to foster strong working relationships with agency medical professionals vendor partners families and peers.Conflict Management - Resolves disagreements and discrepancies by identifying the specific issue and providing the appropriate resolution to support a safe healthy and productive working and learning environment.Teamwork - Cooperates and works constructively with others to accomplish common goals and objectives and treats others with respect and dignity by valuing the contributions of everyone.Initiative - Proactively identifies ways to contribute towards the goals and objectives of Patterns Behavioral Services and takes proper action to address issues and opportunities.Task Management - Budgets schedules and manages own time in order to fulfill priorities effectively and efficiently while also ensuring proper allocation of workload and duties for staff.The intent of this job description is to provide a representative summary of the major responsibilities performed. Employees may be required to perform other tasks and responsibilities as assigned by a supervisor.Pay-Per-Visit $0.10 - $0.10 USDRequired Experience:IC Key Skills Office Manager Experience,Microsoft Office,Customer Service,Computer Skills,Microsoft Outlook,Microsoft Word,QuickBooks,Medical office experience,Office Experience,Front Desk,Microsoft Excel,Administrative Experience Employment Type : Full Time Experience: years Vacancy: 1