Office Services Clerk at DAT Charter Unit

IntroductionTheBusiness Services Division is comprised of the Business Charter Unit.TheBusiness Corporate Charter/Charter Legal Review Unit is custodian of documentsrelating to the organization and ownership of many types of business entitiesthat are required to file documents with the State. These documents includecharters for Maryland corporations and qualifications and registrations forforeign corporations. The unit is also the custodian of security interest (UCC)filings.BusinessCharter Legal processes ground rent redemptions. Under this program homeownerscan redeem the ground rents on their residencies where the ground rent holder cannotbe located. The unit also implemented a ground rent registration system whereground rent lease holders can register their ground rents with the State.GRADE ASTD8 LOCATION OF POSITIONState Department of Assessments and TaxationBusiness Services Charter Unit700 E. Pratt Street 2nd FloorBaltimore Maryland 21202Main Purpose of Job This is a multi-task position that provides support to the Charter SOP and Trade Name unit staff. This position also assists public area with customer assistance keying of Annual Reports and the processing of rejection letters. POSITION DUTIESAssists with work ordering keying & processing ground rent documents.Works at the public service counter greeting customers checking the status of businesses and assisting with providing customers with acknowledgements certified copies and good standing certificates as needed.Work orders for non-expedited documents.Confirms appointments scheduled through the online appointment system.Tallies checks and credit card receipts to reconcile with MBES daily closeout. Assists with the closing of the public area with credit cards and locking of doors.Performs various other duties assigned which may include but not limited to supporting other teams when appropriate participates in training provided by management for any job duty deficiencies regularly checks and responds to emails and follows SDAT Customer Service Policy.MINIMUM QUALIFICATIONSEducation: Graduation from an accredited high school or possession of a high school equivalency certificate. Experience: One year of experience performing clerical duties. Notes: 1. Candidates may substitute 30 credit hours of education at an accredited college or university for one year of the required experience. 2. Six months clerical training with three courses in subjects such as keyboarding clerical math word processing spreadsheets database graphics presentation proofreading or office etiquette may be substituted for six months of the required experience. 3. Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administrative classifications or in Administrative Clerical or Office Services specialty codes in the Clerical Support field of work on a year-for-year basis for the required experience.DESIRED OR PREFERRED QUALIFICATIONSPreference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.1. Experience using Microsoft Office and entering data into a database system.2. Experience using a multi-line phone system.3. Experience working with the public via telephone and in person.4. Experience working with typing written correspondence.SELECTION PROCESSPlease make sure that you provide sufficient information on your application to show that you meet the qualifications for this recruitment. All information concerning your qualifications must be submitted by the closing will not consider information submitted after this candidates will be ranked as Best Qualified Better Qualified or Qualified and placed on theeligible (employment) list for at least one year.EXAMINATION PROCESSThe assessment may consist of a rating of your education training and experience related to the requirements of the is important that you provide complete and accurate information on your report all experience and education that is related to this position.BENEFITSAs an employee of the State of Maryland you will have access to outstanding benefits including: health insurance dental and vision plans offered at a low cost. CLICK ON THIS LINK FOR MORE DETAILS:STATE OF MARYLAND BENEFITSPersonal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)Annual Leave - ten (10) days of accumulated annual leave per yearSick Leave - fifteen (15) days of accumulated sick leave per year.Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child.Holidays- State employees also celebrate at least twelve (12) holidays per year.Pension- State employees earn credit towards a retirement pensionFURTHER INSTRUCTIONSOnline applications are highly recommended. However if you are unable to apply online the paper application and supplemental questionnaire may be submitted to: State Department of Assessments and Taxation Office of Human Resources 700 E. Pratt 2nd Floor Suite 2700 Baltimore Maryland 21202. Paper application materials must be received by 5pm in our office on the closing date for the recruitment. No postmarks will be accepted.Resumes will NOT be accepted in lieu of completing the application.For questions regarding this recruitment please contact the State Department of Assessments and Taxation at MD TTY Relay Service 1-. If you are having difficulty with your user account or have general questions about the online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at or As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity. People with disabilities and bilingual candidates are encouraged to apply. We thank our Veterans for their service to our country. Key Skills Multi-line Phone Systems,Typing,Data Entry,Customer Service,Clerical Experience,Computer Skills,Math,Microsoft Word,QuickBooks,Office Experience,10 Key Calculator,Filing Employment Type : Full-Time Experience: years Vacancy: 1 Yearly Salary Salary: 40369 - 61905