Office Services Specialist at DHRM

Title: Office Services SpecialistState Role Title:Admin and Office Spec IIHiring Range: $28759- $36359Pay Band:Agency: Virginia Department of HealthLocation:CENT SHEN-WAYNESBORO CITYAgency Website:Recruitment Type: Job DutiesUtilizing established policies and procedures provides program and office support to a work unit including general office and administrative support. Characteristic duties may include: routine office and administrative responsibilities scheduling meetings data entry routine transactions preparing correspondence maintaining records ordering supplies and answering questions regarding program services offered. The incumbent typically serves as the first point of contact for a program or work unit and directs inquiries to the appropriate office division or resource and explains established procedures and practices. May be responsible for maintaining timesheets and entering time/leave taken into timekeeping/payroll system for assigned program area.Minimum QualificationsKnowledge of office and administrative principles and practices Working knowledge of word processing and spreadsheet software applications Ability to interpret and follow established procedures and guidelines Ability to communicate effectively with internal and external customers verbally and in writing Considerable skill in the operation of standard office equipmentA. Performance Management (for employees who supervise others) Serves in a managerial/supervisory capacity and conducts performance management activities for staff Establishes and reviews work assignments and priorities and resolves related issues in conjunction with program management and Human Resource staff Ensures relevant training and workplace safety for staff and conducts appropriate performance monitoring and appraisalsB. Administrative Support Performs routine office and administrative duties Responds to inquiries and requests for information May order supplies for office and maintain standard office supplies for assigned program or work unit May coordinate and schedule meetings; record and transcribe meeting minutes Prepares reports as requestedC. Office Correspondence Prepares routine correspondence Communicates office updates and important dates to assigned program areas or work unit May route incoming mail/receipts/documents to appropriate staff/work unitsD. Customer Service Provides quality customer service Responds to requests and questions regarding program services offered in a courteous professional and timely mannerE. Records Maintenance Assures files and forms are completed accurately Audits records for completeness accuracy and compliance with established records maintenance guidance and procedures Develops and maintains office filing system May assist with interpretation and/or translation if applicableAdditional Considerations Experience in an office settingSpecial InstructionsYou will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.Contact InformationName: Phone: Email: In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.Required Experience:IC Key Skills Criminal Justice,Account Payable,Economics,Front End,Facilities Management,Domestic Employment Type : Full-Time Experience: years Vacancy: 1 Monthly Salary Salary: 28759 - 36359