Live Event Supervisor at NEP Group

Purpose:Supporting a leading OTT streaming service NEP is seeking experienced Supervisors to join our Live Streaming Operations team in Los Angeles CA. The Live Streaming Operations team is responsible for managing and monitoring inbound/outbound transmission ad insertion feed routing and overall video/audio/caption quality for marquee sporting events and other live content. The Live Event Supervisor will join this expanding team helping deliver these mission critical services effectively and efficiently. This position will require schedule flexibility including weekends late nights and holidays. We are looking for a driven self-motivated individual. The ideal candidate is well organized and can remain calm and focused under pressure. Essential Duties/Responsibilities:Execute day-to-day Live Operations workflow for Live Events and work to continually improve systems process and proceduresOversee game day operations and supervise freelance operatorsManage commercial playout system and prepare playlists as neededLead training activities for freelance operatorsUnderstand job functions and support freelance Live Operators and MCR operators as they complete their mission critical tasksContribute requirements for Live Operations equipment facilities systems tools and processesPartner with customers internal teams and external vendors to improve service quality and efficiencyPosition Requirements:5 years experience in live event broadcasts and digital live streamingStrong understanding of broadcast technologies (video transport / routing commercial playout video servers graphics closed captions etc) to execute repeatable operations workflowsAble to clearly communicate and make decisions in a fast-paced live streaming environmentsOversee and train operators for daily operations. Experience in Sports Broadcast beneficial. Document issues and potential issues and communicate internally and externally on customer impact and future opportunities for mitigationTroubleshoot complex partner / vendor integrations for media deliveryExperience creating maintaining and executing Playbooks and SOPs Understanding of video streaming technologySchedule flexibility with the ability to work late nights weekends and holidaysSpanish and/or French skills beneficial Required Experience:Manager Key Skills Marketing,Catering,Organizational skills,Hospitality Experience,Management Experience,HubSpot,Event Planning,Events Management,Project Management,Event Marketing,Leadership Experience,negotiation Employment Type : Temp Experience: years Vacancy: 1