Office Support Specialist Scheduler at Eden Health

Eden Home Health is hiring an Office Support Specialist / Scheduler to support our administrative office in Lynnwood WA. This position assists with coordination of patient care including intake scheduling medical records and reception work.Why choose Eden Were interested in you and want you to succeed. Our business is growing rapidly and we want you to grow with us. We have infinite room for advancement both personally and professionally. We work hard to match you with a position that best fits YOUR skills and YOUR availability. In addition Eden Health is a Certified Great Place to Work company 5 years in a row!Job Summary:Data enters patient information into the electronic health record (EHR);Coordinates patient scheduling and guarantees patient satisfaction by creating consistency and continuity with the patients schedules;Reviews medical record for completeness and is proactive to retrieve any missing information;Attaches documents related to patient files received via fax scan or mail into the EHR;Monitors aged unsigned provider orders and submits requests for these to be signed to providers and tracks them closely per regulatory requirements;Receives and responds to written and verbal requests for medical records transports/transfers records to requesting area;Reviews Face-to-Face and referral documentation for completeness/adequacy per regulatory requirements;Answers and transfers phones quickly and efficiently;Uses EHR to obtain and update patient demographic data accurately;Processes incoming/outgoing mail and faxes as needed;Assists management with typing filing and computer related tasks as needed;Files prints faxes copies cleans organizes and assembles new patient folders as assigned;Reviews patient charts for billing accuracy and follows up with any unmet requirements timely to ensure timely billing and documents appropriately;Provides backup to other Eden team members as assigned;Participates in information management and quality assurance performance improvement (QAPI) activities;Education/Experience Requirements:High school diploma or equivalent requiredScheduling experience requiredGeneral clerical data entry and excellent organizational skillsHealthcare experience preferred. Medical terminology desired.EHR medical record documentation experience preferredAble to communicate effectively in English verbally and in writingWorking knowledge of computer software programsReliable transportationAble to pass criminal background check and national sex offender clearanceMust be able to physically report to administrative office for entire shift. This is not a remote position.Career Benefits:Long-Term Service Recognition/Retention Bonus ProgramRefer a Friend Bonus ProgramTraining and educational AssistanceCareer Advancement OpportunitiesFinancial Benefits:401k Retirement Savings PlanEmployee Stock Ownership PlanFlexible Spending AccountsLife Accident & Disability InsurancePaid HolidaysContinuing Education Credits are paid for we offer online and in-person educationDiscounts with AT&T Wireless National and Enterprise car rentalsDiscounted tickets to a variety of events (Disney Land Disney World Universal Studios SeaWorld Local Concert/Sporting Events Hotels/Resorts etc.Personal Benefits:Paid sick leave and vacation time eligible employees start accruing time on their first day of employmentIdentity Theft ProtectionEmployee Assistance ProgramEmployee Hardship FundFloating Holiday use it on your birthday or any other day of the year!Dental Medical Vision available for full-time statusEden Health is an Equal Opportunity Employer.Required Experience:IC Key Skills Employee Orientation,Operational Risk Management,Primavera,Computer Skills,Primavera P6,Medical office experience,Medical Terminology,Schedule Management,Production Planning,Microsoft Project,Medical Scheduling,Phone Etiquette Employment Type : Full Time Experience: years Vacancy: 1