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Three Point Solutions

OfficeAdministration Customer Service Support Lv1 at Three Point Solutions

Three Point Solutions Wayzata, MN

Job Description

Job Title: Customer Service Support Client: Food Manufacturing Company Location: Wayzata MN 55391 Duration: 4 Months Shift: Monday Friday 7:45 AM 4:15 PM Summary Entry-level customer service support role focused on assisting the order management process maintaining documentation and ensuring smooth internal coordination. Works under general supervision to resolve routine clerical and administrative tasks while escalating complex issues as needed. Responsibilities Support routine order management activities including order intake confirmation processing and fulfillment. Assist in improving internal processes to enhance customer experience. Identify and report potential issues in the order workflow; collaborate with internal teams for corrective actions. Update internal stakeholders on order status and related issues. Generate order-related documents following established procedures. Resolve basic administrative and clerical tasks related to order confirmation and processing. Validate simple customer orders for credit contract terms pricing stock allocation and transportation availability. Follow standard procedures for order status updates invoices and contract balances; provide required details to customer-facing representatives. Handle moderately complex administrative or customer support tasks with general supervision. Minimum Qualifications High school diploma or equivalent. Two years of related work experience. Preferred Qualifications Entry-level customer service experience. Proficiency with MS Office and Outlook. Required Skills 1 2 years experience in mail and delivery services. Basic PC proficiency; experience with Outlook Word and Excel. Ability to lift up to 35 lbs. Strong verbal and written communication skills. #ZR Key Skills Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator Employment Type : Full Time Experience: years Vacancy: 1

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