On-Call ADA Mobility Assessment Evaluator at MTM

What Will Your Job Look LikeThe Mobility Assessment Evaluator On-Call (MAE) will be called in to cover shifts when a full-time MAE is out of the office. The Mobility Assessment Evaluator On-Call (MAE) is responsible for reviewing ADA paratransit application materials supplemental intake and professional verification forms conducting in-person interviews for applicants and performing functional assessments with applicants to determine eligibility for ADA paratransit service. The Mobility Assessment Evaluator On-Call (MAE) is also responsible for maintaining accurate documentation and providing final eligibility determinations to the Client.This position will sit at the MTS Transit ADA Assessment location at 100 16th St. San Diego CA 92101 Monday-Friday 8am-5pm Pacific.What Youll Do:Determines final eligibility based upon the application interview functional assessment and any supplemental informationConduct in-person interviews to assess mobility capabilities and review any supplemental information providedDetermine what functional assessments the applicant will be required to undergoProvide written eligibility determination documentation to Client within ADA required and contracted time frameReads and interprets ADA paratransit applications intake forms and professional verification formsReview interview results and application paperwork and follow up on assessments and professional verifications as neededProvide further written documentation to Client upon requestAssist the leadership team in identifying process improvement opportunitiesConduct functional physical and/or cognitive assessment with applicants that may include:Physical Functional Assessment using an outdoor coursePhysical Functional Assessment using an indoor courseFACTSMMSETinetti Balance and Gait AssessmentBecks AssessmentApply information obtained to determine applicants capability to independently ride fixed route transportationProvide required forms to administrative personnel for data-entry and eligibility letter generationParticipate in staff meetings with leadership and/or ClientParticipate in community outreach and education as neededParticipate in initial and on-going training as required by MTM and ClientComplete all necessary reports paperwork and maintain on-going applicant tracking logs and reports for MTM and ClientInput all information into MTM Access and other software as appropriateBuild rapport and communicate effectively with MTM and Client personnel to include administrators management support staff and applicant while providing high quality customer serviceParticipate in appeals process upon requestMaintain a positive attitude when interacting with individuals support Staff and caregiversWork with management and the Client to follow through on service issues troubleshooting problems concerns complaints and trainingMust conform to MTMs HIPAA standardsWhat youll need: Experience Education & Certifications:Bachelors degree in Social Services Rehabilitation Ancillary Health Care Profession or a related fieldWilling to accept relevant experience and specialized certifications in lieu of a Bachelors degree depending upon contract specifications (Certifications can include: COTA OT PT)3 years of professional experience working with individuals with disabilitiesExperience and knowledge with the Americans with Disabilities Act (ADA) regulations and sensitivity to issues relating to people with disabilities and older adultsExperience conducting information-gathering relating to ADA Paratransit eligibilitySkills:Solid interviewing assessment and observational skills and demonstrated ability to work effectively with a diverse populationAbility to be trained in administering a standardized evaluation tool and be able to consistently administer and score such a tool according to established protocolsAbility to clearly communicate their findings and observations on the required database reports and notes as well as in certification lettersIntermediate level of proficiency or above with Microsoft Office Suite (Outlook Word Excel & PowerPoint)Desire to learn additional programsExcellent organizational and multi-tasking skillsAbility to work flexible hoursAbility to adapt to a rapidly changing environmentAbility to work under limited supervisionAbility to make clear and factual observationsAdditional language skills are preferredAbility to maintain high level of confidentialityKnowledge of the public transportation system & servicesMinimum Salary: $24/hrMaximum Salary: $25/hrThis information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the jobs location. We offer competitive pay that varies based on individual skills experience and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more you are welcome to discuss with us as you move through the selection process.Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local State and Federal law. If you are in need of accommodations please contact MTMs People & Culture.#MTMTRANSIT Key Skills Children Activity,Mac Os,Accomodation,LTE,E Learning,ITIL Employment Type : Full-Time Experience: years Vacancy: 1