Call Center Representative/Dispatcher at GDM Group

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Full-time Description Call Center Representative/Dispatcher TRIO Heating, Air & Plumbing

San Jose, CA

$22.00 - $28.00 per hour + Bonus & Commission

Full-Time | 8-Hour Shift | Weekend Rotation Available

Join Our Team and Be Part of Breaking Bay Area Records!

Apply online: TrioHeatingandAir.com

Or call us at: (408) ###-####

Why Join Us?

Were Not Your Average HVAC Company.

Were growing fast, breaking records, and setting new standards across the industry. Weve earned 4 out of 5 national awards from Bryant, were named Fastest-Growing HVAC Company in the Nation by ServiceTitan, and landed on the Inc. 5000 list for our explosive growth. And we dont just care about performancewe care about impact. At TRIO, we plant one tree for every job we complete, with over 10,000 trees planted so far. Weve built a company where top techs thriveand now were hiring more.

Earning Potential Thats Off the Charts!

$22 - $28 per hour starting pay

Bonuses & Performance Pay The more you book, the more you earn!

Paid Holiday & Vacation Time Off Because you deserve it

Full Benefits Package Health, dental, vision, & 401(k) with company matching

Incentive Bonuses & Competitions Earn extra while having a blast

About The Role

As a Call Center Representative/Dispatcher, you'll be the voice of TRIO, handling inbound and outbound calls, booking service appointments, and ensuring a top-tier customer experience. This role is perfect for someone who thrives in a fast-paced, high-energy environment and loves helping people while hitting goals.

Youll be in the heart of the actiontalking the talk and typing the type!

What You'll Do

Handle a high volume of inbound & outbound calls Turn prospects into appointments

Solve customer concerns with sharp thinking & judgment Be the go-to problem solver

Master our service lineup Offer top-notch advice and recommend the best solutions

Keep records spick & span Accurately document every interaction

• Hit the productivity sweet spot Stay efficient while keeping your cool
  
  

Qualifications

Customer Service Enthusiast You love helping people and making their day

Typing Speed of 45 WPM+ Talk fast, type faster!

Multitasking Master Handle multiple calls while staying organized?

Tech-Savvy Experience with Microsoft Suite and ServiceTitan is a plus!

Quick Thinker & Problem Solver Make smart decisions on the fly

Bilingual in Spanish? Even Better!

Whats in It for You?

Top-Tier Earnings Salary + bonuses & commissions mean unlimited potential

Work in a Brand-New, High-Tech Office Our San Jose call center is next level

Career Growth We promote from within and invest in YOUR success

A Fun & High-Energy Work Environment Join a team that supports & celebrates success

Incentive Bonuses & Competitions Get rewarded for crushing your goals!

Ready to Roll with Us? Lets Talk!

Apply online at: TrioHeatingandAir.com

Call us at: (408) ###-####

Dont miss out on your chance to join the #1 fastest-growing HVAC company in the Bay Area. Lets make history together!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Advertising Services

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