On-Site Operations Manager Office and Facilities Services at IST Management Services

OverviewOn-Site Operations Manager - Manhattan NYCThe On-Site Operations Manager will be responsible for managing a team maintaining excellent client communication and executing services provided on-site in a professional office environment to a high degree of excellence. Scope of services includes but is not limited to general business support and office services mailroom and copy center functions corporate hospitality and conference room management and facilities and building services.About UsIST Management is a business process outsourcing operation since 1997 we have over 1800 employees with operations in over 38 cities across the U.S.IST Management Services was selected as one of the fastest-growing companies in the U.S. as a winner of the Nations Best & Brightest Companies to Work for as well as the HR Professional Excellence Award from the Society for Human Resource Management. Were a proud partner of the Military Spouse Employment Partnership through our nations Department of Defense and have committed to Hiring Our Heroes mission to hire 100000 active and former service members. IST Management has also been included in the INC 5000 list!Hours: Monday-Friday 8:00 AM 5:00 PM with flexibility for occasional off-hours and special project work this will be a Salaried position.Benefits Include: Medical Dental Vision STD LTD Life 401k Paid Time Off and Bonus Incentives Compensation: 90000.00 - 95000.00 USD/yr plus bonus incentivesResponsibilitiesResponsibilities include:Directs and oversees mailroom activities including the sorting and delivery of incoming mail as well as the preparation and sending of outgoing mailEnsures the coordinated delivery of Copy Center services by effectively supervising all phases of the operation including scheduling all work into the copy center controlling the workload and maintaining a synchronized production schedule with Printing ServicesResponsible for a budget covering all business support operationsDevelops new procedures to improve the operation of the sites and to lower operating costsReport on key operational performance standards and determine whether Business Services is performing at or near optimum levelManages department vendor relationships and contractsManages trains and coaches employees and develops a work environment that promotes high motivation and customer satisfactionMaintains efficient workflow by holding direct reports accountable for quality and efficiency of their workEnsures that location is properly staffed by matching employee skills and equipment with production demandsQualificationsIdeal candidates for the On-Site Operations Manager role will possess 3-5 years experience managing 10 employees or more 5-7 years experience in a mail and copy department or similar operation in addition to a self-starter mentality. Additional qualifications include:High school diploma or GED - College Degree in business operations or a relevant field is highly preferredExcellent communication skills both verbal and written. Proficient in MS Office Suite a mustCompetency in performing multiple functional tasks; Capable of lifting up to 55 poundsHave knowledge of all job procedures also of all mailroom and copy equipmentAdvanced MS Office Suite skills; Excellent communication skills both verbal and writtenLegal authorization to work for any employer in the USIST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment please let us know by informing our Talent Acquisition team at Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission. IST is an Equal Opportunity Employer (EOE). We are committed to providing equal employment opportunities to all qualified applicants regardless of disability or veteran status.Required Experience:Manager Key Skills Computer Skills,Management Experience,Facilities Management,HVAC,CMMS,Ammonia Refrigeration,HVAC/R,Maintenance Management,OSHA,Maintenance,Budgeting,Supervising Experience Employment Type : Full-Time Experience: years Vacancy: 1