On-Site Services Specialist at NS IT Solutions

Job Title: On-Site Services Specialist Location: Tacoma WA 98402Schedule: Monday-Friday 7:00 AM - 3:30 PMJob Type: Temp-to-Hire (Engage)Pay Rate: $20.00 per hour Summary Ricoh is seeking an On-Site Services Specialist with hands-on experience operating high-volume printers copiers bindery equipment and related production tools. This role involves performing print production tasks mailroom operations scanning shipping/receiving duties equipment upkeep and customer service support. The ideal candidate has strong technical aptitude excellent communication skills and the ability to work independently in a fast-paced environment. Responsibilities Print & Production Services Operate high-volume copiers printers and duplicating equipment. Perform binding and finishing tasks including cutting folding hole punching drilling jogging stapling and shrink-wrapping. Operate high-volume scanners and image-handling software. Conduct daily inspections on convenience copiers clear paper jams and escalate maintenance issues as needed. Calculate and log job charges maintain billing records and ensure accurate documentation. Perform quality control checks and final review of completed print jobs. Deliver completed print and production work to designated departments or buildings. Mailroom Shipping & Receiving Process incoming and outgoing mail packages and fax transmissions. Apply postage and manage mail workflow using relevant machinery. Verify accuracy of packing slips determine appropriate packaging materials and prepare outgoing shipments. Assist with receiving sorting and distributing supplies and materials. Customer Support & Administration Respond to customer inquiries regarding job status equipment issues and service requests. Maintain accurate meter logs service logs inventory records and supply levels. Assist with filing document archiving housekeeping and miscellaneous administrative tasks. Travel between nearby customer buildings if required. Equipment Maintenance Provide routine copier maintenance and basic troubleshooting. Monitor equipment functionality and communicate with technicians for repairs. Maintain organized and clean copier and production areas. Requirements High school diploma or GED required. 1-2 years of experience in copy/print center operations print production or related roles (preferred). Valid drivers license may be required based on site needs. Proficiency with MS Office Suite and basic computer skills. Working knowledge of copier printer postage and scanning equipment; basic electronics knowledge a plus. Familiarity with shipping/receiving processes. Ability to stand walk bend reach and lift up to 50-55 lbs.; ability to push/pull equipment weighing up to 700 lbs. Ability to read and understand written technical instructions manuals and job specifications. Strong customer service communication and problem-solving skills. Able to work independently and prioritize tasks in a production environment. Key Skills High-Volume Printing & Copy Operations Scanning & Image Processing Bindery/Finishing Equipment Operation Shipping & Receiving Mailroom Operations Basic Troubleshooting & Equipment Maintenance Customer Service Organization & Time Management MS Office (Word Excel Outlook) Production Workflow Support Required Skills:copy/printprint productioncopier printer postage and scanning Key Skills Criminal Justice,Account Payable,Economics,Front End,Facilities Management,Domestic Employment Type : Full Time Experience: years Vacancy: 1