Onboarding Supervisor at EDI Specialists, Inc.

On-site position Summary: The Customer Due Diligence (CDD) Supervisor is responsible for performing and analyzing background checks, lease summaries, risk assessments, and ongoing monitoring of customers to ensure compliance as well as preparing legal documents. Key responsibilities include supervising the onboarding team, weekly cross-departmental status meetings, communicating with prospective customers, other departments, and attorneys, and escalating complex issues to senior management. Job Description: Work closely with the business development department to gather, organize, and review all information necessary for onboarding a store. Analyze Judgement/Lien searches to determine if a prospective store is a good fit for the Co-Operative. Prepare and/or review checklists to submit for approval by the loan committee and CFO. Draft and/or review Membership and Security Documents for approved prospective stores. Perform annual UCC and collateral audits. Request and obtain updated information. Work with the loan committee, prospective customers, and attorneys to prepare and ensure execution of required documents (membership, security, guarantees, CAOLs, UCC filings, etc.) Facilitate re-finances with bank intercreditor agreements. Meet deadlines for store closings and openings by working with legal counsel, business development and prospective members. Prepare documents for financial statement and bank audits. Act as a point of escalation for onboarding and resolve issues that arise during the due diligence process. Qualifications: Education: Bachelor's Degree 3-5 years of commercial customer due diligence preferred. Meticulous attention to detail for document review and record-keeping. Excellent written and verbal communication skills to interact with team members, senior management, and external stakeholders. Strong critical thinking, problem-solving, and decision-making abilities. Experience in organizing projects under deadlines and completing tasks with a high degree of accuracy. Advanced Excel and Word skills. Understanding of PowerPoint.