IT Support Specialist III (On-Site) (Miami) at Educational Federal Credit Union

Job Summary:Support the Credit Union by assisting with network operations and desktop administration. Provide technical support for tier II and tier III issues. Support staff access to the internet and network resources. Follow established procedures to install software and updates on workstations. Complete projects and assignments independently or under little supervision. Performs processing and run jobs on core system independently or under supervision.We encourage you to view and apply directly at edfed.org/careersDuties & Responsibilities:Perform the duties and responsibilities of the IT Support Specialist II. Deploy computer images, applications, and updates to all workstations.Assist in the administration of network devices, VLANS, and configurations. Troubleshoot advanced issues with Windows PCs and internet connections.Mentor lower-level Helpdesk/IT technicians.Work on assigned projects.Skills:Creating and administering Group Policy ObjectsExperience in the Microsoft 365 ecosystemExperience in enterprise-level imaging processes (preparing computers for imaging and deployment)Experience with hardware inventory management systemsMobile Device ManagementRequirements:Associate's degree or equivalent combination5 years of related work experienceEvery employee is required to comply with all Bank Secrecy Act (BSA) policies and procedures, and to attend required BSA-related training as assigned.The following are some benefits offered to employees:Paid HolidayPaid BirthdayPaid Sick and Personal DaysPaid VacationRetirement/401K with matching contributionsMedical, Dental and Vision InsuranceLife Insurance and Long Term DisabilityTuition reimbursement for Undergraduate and Graduate coursesVarious Incentive ProgramsCareer opportunitiesAbout Us:As a financial institution, EdFed has been dedicated to providing our members, the South Florida educational community, with quality financial services since 1935. As an employer, we strive to provide staff with challenging career opportunities, great benefits, and a friendly work environment. Confidentiality is of the utmost importance in this position.