Operations Analyst at Alabama State Department of Education

Operations Analyst

Reports To: Director of Operations

Job Goal: To assist with the smooth and efficient operation of the Maintenance Department so that the maximum positive impact on the educational system is realized

Minimum Qualifications:

• High school diploma or equivalent; minimum of two (2) years experience in a comparable position
• Knowledge of general office equipment, processes, and procedures
• Excellent communication, interpersonal, and customer service skills
• Strong organizational skills and acute attention to detail
• Experience collaborating with a wide variety of people and groups
• Proficiency with Google Office applications, including email, Google Docs, Sheets, Slides, Forms, Drive, Calendar, and Gmail.
• Ability to work independently, prioritize tasks, and perform assignments as directed with accuracy, attention to detail, and within established time frames
• Ability to use technology to communicate, to manage data, and to produce/submit required reports, correspondence, and/or financial information
• Ability to deal with confidential and sensitive information in a professional manner
• Physical strength, mobility, dexterity, stamina, and acuity to perform job responsibilities
• Ability to meet suitability criteria under the Alabama Child Protection Act of 1999 and Act No. 2002-457
• Such alternatives to the above qualifications as state, federal, and local law and the Board may require

Duties and Responsibilities:

1. Demonstrates support for the school system and its vision, mission, goals, and priorities
2. Acts as the first point of department contact/primary receptionist, greeting visitors, answering phones, and directing inquiries to the appropriate person in a timely and positive manner
3. Oversees the daily office operations, including but not limited to ordering supplies, maintaining calendars, managing department files, and assisting with specific projects/vendors as requested
4. Provides clerical support to the Director of Operations and others as assigned
5. Assists the Director of Operations with the bid process, including but not limited to maintaining a thorough understanding of applicable procurement laws, staying current on legislative and regulatory changes, and ensuring compliance throughout the bidding process.
6. Treats all information and knowledge about any program, project, or individual in the District setting with strict confidentiality; uses discretion in all communication regarding employees and school matters
7. Produces, records, and responds to, as directed, correspondence, research, reports, notices, recommendations, and materials needed for efficient office operations
8. Maintains accurate electronic and non-electronic filing systems of needed reports, minutes, correspondence, information, records, schedules, and data as directed
9. Obtains, gathers, organizes, and prepares for presentation pertinent data and information as needed
10. Uses office technology/software to complete job responsibilities as assigned
11. Communicates effectively and engages in office communication processes using telephones, voice mail, electronic mail, postal and/or delivery services, and other means as directed
12. Demonstrates reliability in attendance, punctuality, and task performance
13. Performs duties and represents the System in a courteous, positive, and professional manner
14. Attends and participates in meetings as requested
15. Demonstrates initiative in identifying opportunities for improvement in areas of responsibility
16. Maintains and submits required reports, records, and correspondence in a timely and accurate manner
17. Properly cares for equipment and material resources of the school system
18. Uses effective collaboration skills to work as a productive team member
19. Adheres to local Board policies, administrative procedures, and other like directives, as well as state, federal, and local laws
20. Performs other job-related duties as assigned by Supervisor(s)

This job description describes the general nature and level of work performed by employees assigned to this position. It is not intended to be an exhaustive list of all job goals, qualifications, and responsibilities and the employee may be required to perform other related duties as assigned. The Hoover City Board of Education reserves the right to amend the job description as needed.