Operations and Administrative Coordinator at CJE SeniorLife

DescriptionA COVER LETTER IS REQUIRED.
Be the Heart of the Building.
At CJE SeniorLife, we believe aging is a time for connection, dignity, and purpose. The Delighter/Winston Center for Aging Well is more than an office: it's a welcoming hub where older adults receive guidance, support, and compassionate care.
We're looking for an Operations & Administrative Coordinator who thrives in a dynamic environment and takes pride in making everything and everyone feel supported and appreciated.
If you are calm under pressure, highly organized, service-minded, and genuinely enjoy working with older adults, this may be the role for you.
Pay: $50-55k.
Schedule: Monday to Friday, 8:30 am to 5:00 pm.
Union status: Dues-paying membership in Service Employees International Union Local 73 is a condition of employment.
What You'll Do
Create a Warm & Welcoming Experience

• Serve as the front desk anchor by greeting visitors and coordinating sign-ins.
  
• Support client arrivals and ensure smooth communication across teams.
  
• Route inquiries (phone, web, in-person) with professionalism and care.
  
• Help gather and manage client feedback to continuously improve service.
  
  Keep the Building Running Smoothly
  
  
  
  • Liaise with Facilities and IT to resolve building and technical needs.
    
  • Manage vendor visits, supplies, mail, and equipment upkeep.
    
  • Coordinate conference room scheduling and building-wide communications.
    
  • Support on-site events, staff appreciation activities, and seasonal programs.
    
    Power the Programs Behind the Scenes
    
    
    
    • Provide administrative support to Legal, Benefits, Clinical Intake, Care Management, and Counseling teams.
      
    • Prepare documents, manage mailings, process invoices, and assist with scheduling.
      
    • Support CRM documentation and appointment coordination.
      
    • Help improve systems by identifying trends or scheduling challenges.
      
      Who You Are
      You bring:
      
      
      
      • 3+ years of experience in office operations or administrative support.
        
      • Strong Microsoft 365 skills and comfort learning new systems (CRM experience a plus, Salesforce preferred).
        
      • Excellent communication skills - written and verbal.
        
      • Exceptional organization and follow-through.
        
      • A calm, professional presence in busy environments.
        
        Bonus points for:
        
        
        
        • Experience in healthcare, social services, or nonprofit settings.
          
        • Vendor coordination experience.
          
        • Russian or additional language skills.
          
        • Familiarity with Jewish customs and community practices.
          
          What Makes You Stand Out
          You are:
          
          
          
          • Service-oriented and people-first.
            
          • Respectful of diverse backgrounds and life experiences.
            
          • Comfortable balancing multiple priorities.
            
          • A natural problem-solver.
            
          • Discreet and professional with confidential information.
            
            Most importantly, you believe older adults deserve dignity, compassion, and high-quality support.
            CJE SeniorLife is an equal opportunity employer.
            
            Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
            
            This employer is required to notify all applicants of their rights pursuant to federal employment laws.
            For further information, please review the notice from the Department of Labor.