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Operations and Safety Technical Trainer at United Site Services
United Site Services
West Palm Beach, FL
Education
Posted 14 hours ago
Job Description
About USS
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Primary Purpose
The Operations & Safety Technical Trainer leads a high impact onboarding experience for new Field Service Technicians equipping them with the skills, knowledge and mindset to operate safely, efficiently
and in full compliance with company and regulatory standards. This role blends classroom instruction with hands-on instruction covering safety protocols, DOT compliance, truck operation, sanitation
procedures, and customer service excellence. The trainer also supports ongoing development through refresher training and skill reinforcement for current employees.
Essential Functions
• Delivers a structured, engaging, day onboarding program across classroom, yard, and route settings for new Field Service Technicians.
• Facilitates refresher training and re-certification for current Service Technicians to reinforce safety, compliance and service standards.
• Trains technicians on safe driving, maneuvering, and operation of service trucks.
• Teaches sanitation service procedures including cleaning, deliver and pickup of portable restrooms,safe.
• Ensures full compliance with DOT, FMCSA, OSHA, and EPA regulations.
• Conducts performance assessments and provide real-time coaching and feedback.
• Certifies trainees (and employees) on safe vehicle operation and service standards
• Maintains accurate training records, certifications, and evaluation forms.
• Collaborates with Safety, Operations, and HR teams to continuously improve training content and delivery.
• Models and reinforces a culture of safety, accountability, and customer service excellence.
• Adjusts training schedules to accommodate holidays, s weather, or operational needs.
• Facilitates smooth handoff of trainees to Branch Managers.
• Supports onboarding logistics, documentation and trainee engagement.
• Identifies and addresses curriculum gaps with actionable recommendations for improvement.
• Prepares training materials and ensures AV readiness for best in class experience.
• Issues electronic certifications to trainees upon course completion
Qualifications
EDUCATION
Min/Preferred
Education Level
Description
Preferred
CDL (may be required depending on region) / OSHA 10/30 certification
EXPERIENCE
Minimum Years of Experience
Maximum Years of Experience
Comments
5
Experience in field operations and safety training or technical instruction
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
• Adult Learning Principles and instructional design
• DOT and FMCSA regulations (e.g., hours of service, inspections)
• Sanitation industry standards (OSHA, EPA, internal SOPs)
• Service truck operation and maneuvering
• Incident prevention and emergency response protocols
• Instructional delivery in both classroom and field settings
• Demonstration and hands-on coaching
• Performance assessment and gap identification
• Clear, respectful communication and feedback
• Classroom and route management
• Use of LMS, GPS, tablets, and digital forms
• Adapt to diverse learning styles and skill levels
• Maintain authority while being approachable
• Model safe, professional behavior consistently
• Manage time-sensitive training under pressure
• Identify and address training gaps in real time
• Bilingual (English/Spanish), a plus
Physical Requirements
Benefits Summary
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
Salary Range
$66,700.00 - $96,700.00 / year
Pay Transparency Statement
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
EEO Statement
Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver's license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.
United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers' project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.
Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.
By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.
Primary Purpose
The Operations & Safety Technical Trainer leads a high impact onboarding experience for new Field Service Technicians equipping them with the skills, knowledge and mindset to operate safely, efficiently
and in full compliance with company and regulatory standards. This role blends classroom instruction with hands-on instruction covering safety protocols, DOT compliance, truck operation, sanitation
procedures, and customer service excellence. The trainer also supports ongoing development through refresher training and skill reinforcement for current employees.
Essential Functions
• Delivers a structured, engaging, day onboarding program across classroom, yard, and route settings for new Field Service Technicians.
• Facilitates refresher training and re-certification for current Service Technicians to reinforce safety, compliance and service standards.
• Trains technicians on safe driving, maneuvering, and operation of service trucks.
• Teaches sanitation service procedures including cleaning, deliver and pickup of portable restrooms,safe.
• Ensures full compliance with DOT, FMCSA, OSHA, and EPA regulations.
• Conducts performance assessments and provide real-time coaching and feedback.
• Certifies trainees (and employees) on safe vehicle operation and service standards
• Maintains accurate training records, certifications, and evaluation forms.
• Collaborates with Safety, Operations, and HR teams to continuously improve training content and delivery.
• Models and reinforces a culture of safety, accountability, and customer service excellence.
• Adjusts training schedules to accommodate holidays, s weather, or operational needs.
• Facilitates smooth handoff of trainees to Branch Managers.
• Supports onboarding logistics, documentation and trainee engagement.
• Identifies and addresses curriculum gaps with actionable recommendations for improvement.
• Prepares training materials and ensures AV readiness for best in class experience.
• Issues electronic certifications to trainees upon course completion
Qualifications
EDUCATION
Min/Preferred
Education Level
Description
Preferred
CDL (may be required depending on region) / OSHA 10/30 certification
EXPERIENCE
Minimum Years of Experience
Maximum Years of Experience
Comments
5
Experience in field operations and safety training or technical instruction
ADDITIONAL KNOWLEDGE, SKILLS, AND ABILITIES
• Adult Learning Principles and instructional design
• DOT and FMCSA regulations (e.g., hours of service, inspections)
• Sanitation industry standards (OSHA, EPA, internal SOPs)
• Service truck operation and maneuvering
• Incident prevention and emergency response protocols
• Instructional delivery in both classroom and field settings
• Demonstration and hands-on coaching
• Performance assessment and gap identification
• Clear, respectful communication and feedback
• Classroom and route management
• Use of LMS, GPS, tablets, and digital forms
• Adapt to diverse learning styles and skill levels
• Maintain authority while being approachable
• Model safe, professional behavior consistently
• Manage time-sensitive training under pressure
• Identify and address training gaps in real time
• Bilingual (English/Spanish), a plus
Physical Requirements
- Stand and walk up to 60 minutes at a time without exertion in classroom, yard, and field environments
- Sit while driving and stand while servicing products
- Repeat the same movements
- See details of objects that are less than a few feet away and also at treater distance
- Speak clearly so students can understand
- Understand the speech of another person
- Hear sounds and recognize the difference between them
- Enter and exit equipment by stepping and kneeling
- Lift up to 40 lbs from your waist to your shoulders
- Lift 30lbs from the floor to your head
- Crouch and squat
- Push 100 lbs and pull 100 lbs horizontally
Benefits Summary
All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:
- Holiday & Paid Time Off (pro-rated for Part-Time employees)
- Medical/Pharmacy
- Dental
- Vision
- Employer-Paid Short-Term Disability
- Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
- Voluntary Employee Life & Accidental Death and Dismemberment
- Voluntary Spousal Life
- Voluntary Dependent Life
- Hospital Indemnity, Accident and Critical Illness
- Commuter/Transit Account
- Healthcare Flexible Spending Account
- Dependent Care Flexible Spending Account
- Health Savings Account
- 401(k) with employer match
- Employer-Paid Employee Assistance Program (EAP)
- Employee Discounts
Salary Range
$66,700.00 - $96,700.00 / year
Pay Transparency Statement
At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.
EEO Statement
Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant driver's license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.
United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.