Operations Associate at Prime Health Services

Full-timeDescriptionOnsite with Hybrid Opportunity$19 - $20 an hourDo you thrive in a fast-paced environment where accuracy service and teamwork matter Prime Health Services is looking for a detail-oriented customer-focused Operations Associate to join our growing this role youll support several operational departments ensure data quality and help maintain a smooth professional experience for our clients providers and internal teams.If you enjoy being the dependable go-to person who keeps things running seamlessly this is the role for you!What Youll DoAs an Operations Associate youll work across several key operational areas including:Data IntegrityCommunicate daily with medical provider offices to verify demographicsResearch information respond to emails and update internal databasesRoute questions to the appropriate internal teamsData QualitySupport audits and special projects to ensure accuracy and complianceReview client contracts and partner network dataIdentify trends and share findings with managementData & Contract EntryEnter provider demographic and reimbursement detailsScan file and assist with basic reportingEnsure welcome packets and outgoing mail campaigns are completed accurately and on timePanel BuildingBuild and maintain accurate medical provider panels for workers compensation clientsLog client requests and ensure updates are completed promptlyReception SupportWelcome visitors clients and vendorsAnswer main phone lines and route callsMaintain break areas and manage supply orderingAssist with meeting set-ups mail distribution and general office tasksRequirementsWhat You BringHigh School Diploma or GED required; Associate or Bachelors degree preferred2 years of clerical or customer service experiencehealthcare experience strongly preferredStrong skills in Microsoft Office (Word Excel PowerPoint Teams)Excellent written and verbal communication skillsAbility to multitask stay organized and thrive in a fast-moving environmentStrong attention to detail confidentiality and reliabilityWhy Youll Love Working at PHSBenefits Medical Insurance (high-deductible plan with HSA) Dental and Vision Insurance Company-paid short-term & long-term disability Company-paid group term life insurance Generous PTO: 160 hours (4 weeks) annually with rollover and cash-out options Fitbit program with monetary rewards Employee recognition programs Corporate office amenities including: Specialty coffee machines Smoothie bar Assorted teas Fruit provided by the company Collaborative workspaces Onsite market Frequent employee events: potlucks contests video game tournaments Mental Health Awareness Month activities company carnival and more!About Prime Health ServicesPrime Health Services (PHS) is a national medical cost containment company specializing in customized PPO network solutions. Since 2001 weve partnered with insurance carriers TPAs self-insured groups and government entities to deliver high-quality healthcare access at discounted rates. Our technology-driven approach allows us to provide fast flexible and dependable service to our clients while supporting a collaborative employee-focused workplace.Salary Description$19 - $20 an hourRequired Experience:IC Key Skills Business,Information Management,Accounting,Corporate Risk Management,Faculty,Jms Employment Type : Full-Time Experience: years Vacancy: 1 Hourly Salary Salary: 19 - 20