Operations Auditor at Kelly

Operations Auditor

We at Kelly hear you, and we're here for you! We're seeking an Operations Auditor to work at a premier organization in Columbia, SC. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.

Pay Rate: $16/hour (Contract till end of November, could be extended or candidate hired in)

What's a typical day as an Operations Auditor? You'll be:

• Performing routine quality control audits and reviews across various operational functions such as claims, membership, customer service/call center, workflow and processing support systems, ensuring adherence to quality standards and procedures.
• Recognizing and documenting potential fraud and abuse situations, and providing feedback or coaching to operations and training areas regarding errors, ensuring that targeted additional training can be initiated.
• Compiling data to generate reports for operational areas, communicating recommendations for improvements to training materials, documenting findings and preparing recommendations for process enhancements.
• Assisting with the development and documentation of new training materials and procedures, while maintaining up-to-date knowledge of guidelines and work instructions.

This job might be an outstanding fit if you:

• Requires a minimum of High School Diploma or GED
• Have experience in quality control auditing, preferably in departmental operations such as claims processing or call center environments.
• Possess strong analytical, documentation, and communication skills.
• Are comfortable providing feedback and coaching to colleagues or new hires.
• Can work under direct supervision and are motivated to help ensure quality standards are met and exceeded.

Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worryeven if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.

Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be an Operations Auditor today!