Operations Coordinator, EXCEL Program Twin Cities Orthopedics at Revo Health

The Operations Coordinator will manage Care Suites in the day-to-day operations Excel. The Operations Coordinator will work collaboratively with the EXCEL nurses therapists surgeon care teams and with health care providers in coordination and facilitation of services within the episode of care.This is a part-time role .75 FTE Monday - Thursday 8:00 AM - 3:30 PM occasional Friday s during QT 4 out of our Eagan EXCEL Care Suites.Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health) a group of local medical practices owned and led by its physicians on a mission to give patients more control over their healthcare.Essential Functions:Coordinate patient suites in conjunction with nursing staffCoordinate patient admission and discharge times and communicate with staffCollaborates with other disciplines to maximize patient outcomes and ensure a smooth flow of the Excel experienceAnswers phones greets patients and providers and provides administrative support for physicians and nursesProcess patients admissions/dischargesUpdate patient satisfaction and outcomes score to patient filesMaintains flow of the care suitesResponds effectively to unpredictable situationsAble to multitask effectively in a high stress and fast paced environment both autonomously and a teamAssist with preparing charts for upcoming patientsData entry in the EXCEL Case Management System as applicableOrders and maintains department supplies and equipmentCoordinates with medical professionals regarding patient follow-up careMaintain cleanliness organization and supply inventory in patient roomCoordinates location transfers of patientsCollaborates with ASC discharge team for patient hand-offCollaborates with/informs Leadership of changes in staffing requirementsTurnover rooms to support patient discharges and admissionsAny and all other duties as assignedEducation and Experience Requirements:High School diploma GED or equivalentPast work experience in a healthcare environment requiredBasic knowledge of medical terminology requiredCustomer Service experience requiredBenefits & Compensation:Actual starting pay will vary based on education skills and experience.We offer a comprehensive Medical Dental & Vision Plan Maternity Bundle 401K with Profit Sharing Tuition Reimbursement Gym & Car Rental Discounts - to learn more clickâhere.âEssential Requirements:Ability to:Comply with company policies procedures practices and business ethics guidelines.Complete job required training.Comply with all applicable laws and regulations (e.g. HIPAA Stark OSHA employment laws etc.)Demonstrate prompt and reliable attendanceWork in the clinic office or surgery center during business hoursTravel independently throughout the clinic office or surgery center (which may include movement from floor to floor); frequent bending lifting standing stooping or sitting for long periods of time may be requiredWork at an efficient and productive pace handle interruptions appropriately and meet deadlinesCommunicate and interact in a respectful and professional mannerPrioritize workload while being flexible to meet the expectations of the daily operationsApply principles of logical thinking to define problems establish facts and draw valid conclusionsUnderstand and execute a variety of instructionsEffectively operate equipment and communicate on and operate the phone systemWork independently with minimal supervisionTravel to other work locations if requiredPerformance Expectations i-Healths Core Values:Integrity- Do the right thing and take responsibility for what you do and sayService - Consistently contribute to deliver an exceptional experienceQuality - Act with high purpose committed effort and skillful execution to exceed expectationsInnovation- Identify progressive solutions that improve service teamwork efficiency and/or effectivenessTeamwork - Be a part of the whole; support each other positivelyEnvironmental Conditions:Clinic/office/surgery center settingNotes:Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.Required Experience:IC Key Skills Project / Program Management,Program Management,Developmental Disabilities Experience,Organizational skills,Data Collection,Meeting Facilitation,Utilization Review,Administrative Experience,Program Development,Public Speaking,Supervising Experience,Social Work Employment Type : Full Time Experience: years Vacancy: 1