Operations Manager at Grimaldi Law Firm

We are looking for an experienced Operations Manager to work directly with the Law Firm Owner to manage day-to-day operations, improve processes, and ensure our team consistently delivers exceptional service to clients.This is a management-level position, ideal for someone with a strong management background in law firm operations or professional services, who loves leading people, implementing systems, and driving measurable results. The compensation plan includes a salary, benefits, and incentives driven by performance towards defined and tracked goals and KPIs.Compensation: $65,000 - $85,000 yearly + health insurance stipend + retirement benefits.Compensation:$65,000 - $85,000Responsibilities:Essential Duties:Ensures clients and matters move through the workflow pipeline at the right pace and that tasks are completed on timeOversees the quality and timeliness of work done & meeting deadlinesManages office facilities and office supply inventoryAssists the Owner and future Legal Administrator with recruitment, hiring, and general human resources operationsSupervises the work of the non-lawyer support staff and vendorsAdministers payroll (verifying work hours, leave time, overtime) and benefitsOversees the Firm's case management, contact management, and document managementCreates, implements, improves, and makes sure everyone is following the Firm's policies and proceduresPrepares Dashboards and Status Reports for the Owner and future AdministratorHandles training and onboarding for new employeesKPI review and managementManaging projects to enhance or update company operationsQualifications:Experience Needed:Minimum of 5 years of management and operations experience, overseeing 20+ employeesPrior legal or other professional services management experience is REQUIREDManaging bookkeepers, accountants, technology services, and other vendorsHR and People management experience: employee engagement, team leadership, supervision, termination, hiring, KPIs, evaluations, payroll, benefitsAccounting, QBO, Analysis of financial reporting, AP, and ARPolicy and Procedures, SOPs, compliance, and risk management Managing an extensive list of vendors, contract negotiations, etcTechnology: CRMs, CMS, and MS OfficeExcellent organizational, analytical, and leadership skillsWe care about skills and experience. We care just as much about your behaviors, habits, and attitudes. The right person for this role must:Not only "adapt" to change, but lead change - drive it and thrive in itTalk more about the solution than the problemHave keen conflict resolution skills (not conflict avoidance skills)Have a sense of humor in equal measure to your sense of compassion, while demonstrating emotional intelligence and professionalismBe comfortable managing multiple priorities with poise and efficiencyIn-person positionAbout CompanyGrimaldi Law Firm isn't your typical legal shop-we're a fast-growing, mission-driven firm that's redefining what it means to support families through life's biggest decisions.From estate planning to real estate closings, we help people protect what matters most and build lasting wealth.And we don't stop there. Our team is passionate about helping families prepare for the "what-ifs" in life with customized, full-service estate and trust solutions that bring peace of mind, transforming how families build and protect their legacy. We provide premium estate planning, seamless real estate closings, and wealth-protection legal services throughout Florida.Grimaldi Law Firm is a fast-growing, mission-driven firmWe believe in: Legacy. Leadership. Protection. Elevation.If you're ready to join a high-performance team and close meaningful, high-impact deals-apply now and bring your A-game.Compensation details: 0 Yearly SalaryPI0acf5-